Ashley has been a true star in helping… Ashley has been a true star in helping us to book our dream cruise within a budget we could afford! She was extremely professional and efficient in answering every single question and query we had! Great value for money! Highly recommended!!

Shout out to the crew again… Wanted to give another shout out to Sean and most of the crew of the boat we took to the Statue of Liberty today. All of the crew members with the exception of Michael P. ,the announcer, were very kind an helpful with a situation that could have negatively impacted out entire vacation to New York today. I wish Michael P. could have been more understanding and sympathetic with the situation at had as we were dealing with an elderly person. He was rude and disrespectful and I hope he can work on that so that it does reflect negatively on the company. Thanks to everyone else again!!!!

Double Payment I have booked on their website and as I was done booking, there was a note that I still have another pending payment same amount with what I booked. I panicked and paid again, as I wanted to settle everything already. But I realized I did a big mistake when I received two email confirmations! Please help me with this one! I am so confused.

First experience with Icruise and would recommend First experience with Icruise and I had the Best service ever. I recently purchased a membership plan with Mary Doucet, wonderful lady. I then spoke to Mary Esquilona about booking another cruise. She informed me that what I had purchased did not cover what I was looking at. Yes, I was upset. But Mary Esquinola was so kind and helpful, she transferred me to customer service immediately and did a follow up the next day. I then called Mary Doucet and spoke my mind. She then put me in touch Miguel Suarez, I say complaints department, but I assume a supervisor. Once I calmed down and listened, I came to realize that I had misunderstood the offer that was proposed to me But Migee fixed everything and I hung up one very happy person. I will be back after my cruise to let you know how everything went.

Martin Brooks is wonderful. I recently lost my 16-year old son, Aiden; and I decided to take this trip with my younger son and husband. I am broken-hearted—thinking how I could possibly go on this trip, continue the journey of life without Aiden. When I called, I was greeted by a warm personality, travel advisor, Martin Brooks. He was professional, helpful, and most of all, he was very kind. I appreciated his patience and the respectful manner of his communication. Thank you, Martin, for taking time to help me book this trip.