They stole my money Don’t do it use Luxy talk to a human… If I could give them less than one star I would no communication at all you can’t talk to them unless it’s through WhatsApp and they never respond they never showed up for my ride to the airport they never showed up for my ride home from the airport but they took my money I would not recommend them for anything can’t get a hold of anyone for a refund you cannot talk to a human they’ll only let you leave one date. pickup should’ve been October 12

No coverage for your ride Was told by customer services rep online that they don’t have liability coverage for your ride! Don’t think it’s safe if I’m not cover by any insurance! I was going to book since I’m getting mix reviews from the customers on here. But found out you’re not going to be cover if something happen to you on your ride. CANT TRUST THIS COMPANY!

Last minute car request so I just deal I didn't know they were associated with Uber and Lyft. Don't tend to use. The drivers GPS took him to my neighbor across the street address. And I had to walk over to him for him to turn around because I had luggage so he didn't figure person outside middle of the night has luggage. He seems very nice however he didn't offer to lift my luggage into his trunk and when I entered his vehicle I smelled smoke. I have a respiratory problem so the slight smell of smoke causes me to have breathing problems so I did not speak the whole car ride. I am grateful to be able to get a ride last minute. So he was ok.

check the codes to insure using the correct one. Except for me using the return home confirmation number when we were leaving home it was smooth, efficient, friendly, clean and comfortable. Luckily the manager did some research and figured out that I used the wrong code and was able to straighten it out and get our ride to us in time.

Quite supportive management Quite supportive management, helped me to get from San-Francisco to Davis after a long flight. Even though the first driver refused to take me, they quickly found another one. All in all, the ride was fast and comfortable; and the driver was very nice.