They stole my money Don’t do it use Luxy talk to a human… If I could give them less than one star I would no communication at all you can’t talk to them unless it’s through WhatsApp and they never respond they never showed up for my ride to the airport they never showed up for my ride home from the airport but they took my money I would not recommend them for anything can’t get a hold of anyone for a refund you cannot talk to a human they’ll only let you leave one date. pickup should’ve been October 12

Took my money 4 days before my trip and cancelled when I arrived. Took my money 4 days before my trip, provided them contact information, told me to contact them once I reached Denver, said that I should provide my location, told to stand by and wait for driver information, and after a 30 minute wait they told me that they could not honor my already booked reservation. Happy Thanksgiving! I should have just called Uber! I better get my payment refunded! You suck! Should be no stars.

Cancelled ride to airport 30 mins AFTER pickup time, missed flight They picked us up at the airport as scheduled and drove us to our hotel several hours away; but for the return trip, they cancelled the ride 30 minutes AFTER we were supposed to be picked up. They refunded us, but with no ready alternate plans, we missed our flight and remain stranded very far from the airport. They offered no backup options or alternate drivers. Extremely disappointed, would NOT recommend you rely on them for your travel.

Highly recommend!! LAX Shuttle was super easy to book, had very competitive pricing, and gave clear instructions on how to get to our ride. Couldn’t ask for a smoother experience. Highly recommend!

This is a great service was excellent… This is a great service was excellent in communication with us even with all our delays they still did awesome! Driver was great car was clean will definitely use again if needed.