Von Neal
GBThey stole my money Don’t do it use Luxy talk to a human… If I could give them less than one star I would no communication at all you can’t talk to them unless it’s through WhatsApp and they never respond they never showed up for my ride to the airport they never showed up for my ride home from the airport but they took my money I would not recommend them for anything can’t get a hold of anyone for a refund you cannot talk to a human they’ll only let you leave one date. pickup should’ve been October 12
G Russell
GBExcellent service Salah arrived on time and communicated effectively through text. He was courteous and asked about temperature comfort. He helped with all bags. We arrived home safely.
Katelyn
GBNo coverage for your ride Was told by customer services rep online that they don’t have liability coverage for your ride! Don’t think it’s safe if I’m not cover by any insurance! I was going to book since I’m getting mix reviews from the customers on here. But found out you’re not going to be cover if something happen to you on your ride. CANT TRUST THIS COMPANY!
Eric
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! Like a lot of people, I arrived, followed instructions and received no response to my many texts. This company is a complete scam. I only hope I can get my money back
Rick
GBcheck the codes to insure using the correct one. Except for me using the return home confirmation number when we were leaving home it was smooth, efficient, friendly, clean and comfortable. Luckily the manager did some research and figured out that I used the wrong code and was able to straighten it out and get our ride to us in time.