Cancelled ride to airport 30 mins AFTER pickup time, missed flight They picked us up at the airport as scheduled and drove us to our hotel several hours away; but for the return trip, they cancelled the ride 30 minutes AFTER we were supposed to be picked up. They refunded us, but with no ready alternate plans, we missed our flight and remain stranded very far from the airport. They offered no backup options or alternate drivers. Extremely disappointed, would NOT recommend you rely on them for your travel.

Highly recommended I needed a ride from the airport to my home and was hesitant because of the Covid-19. Driver was there to pick me up within 10 minutes and was wearing a mask, also had the windows down a little bit so that there was air circulation. Overall, it was a good experience.

Impressed!! I was worried after reading several negative reviews but have to say that LAXride did exactly what they said they would do. My two daughters flew into Spokane and the the flight was delayed by 90 minutes. The driver arrived a few minutes after they reached out and drove them safely back to Pullman. They said he was friendly and professional. We will for sure use them again.

Karen was so personable and welcoming Karen was so personable and welcoming! Great conversation that made the long ride fly by. She told us about the landscape and about Connecticut so was a delight to listen and learn. Highly recommend driving with Karen :)

No coverage for your ride Was told by customer services rep online that they don’t have liability coverage for your ride! Don’t think it’s safe if I’m not cover by any insurance! I was going to book since I’m getting mix reviews from the customers on here. But found out you’re not going to be cover if something happen to you on your ride. CANT TRUST THIS COMPANY!