EC
GBCancelled ride to airport 30 mins AFTER pickup time, missed flight They picked us up at the airport as scheduled and drove us to our hotel several hours away; but for the return trip, they cancelled the ride 30 minutes AFTER we were supposed to be picked up. They refunded us, but with no ready alternate plans, we missed our flight and remain stranded very far from the airport. They offered no backup options or alternate drivers. Extremely disappointed, would NOT recommend you rely on them for your travel.
Eric
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! Like a lot of people, I arrived, followed instructions and received no response to my many texts. This company is a complete scam. I only hope I can get my money back
Pope Yvonne
GBKaren was so personable and welcoming Karen was so personable and welcoming! Great conversation that made the long ride fly by. She told us about the landscape and about Connecticut so was a delight to listen and learn. Highly recommend driving with Karen :)
JUNE SOTILLIO
GBLast minute car request so I just deal I didn't know they were associated with Uber and Lyft. Don't tend to use. The drivers GPS took him to my neighbor across the street address. And I had to walk over to him for him to turn around because I had luggage so he didn't figure person outside middle of the night has luggage. He seems very nice however he didn't offer to lift my luggage into his trunk and when I entered his vehicle I smelled smoke. I have a respiratory problem so the slight smell of smoke causes me to have breathing problems so I did not speak the whole car ride. I am grateful to be able to get a ride last minute. So he was ok.
Lauren Deichmann
GBImpressed!! I was worried after reading several negative reviews but have to say that LAXride did exactly what they said they would do. My two daughters flew into Spokane and the the flight was delayed by 90 minutes. The driver arrived a few minutes after they reached out and drove them safely back to Pullman. They said he was friendly and professional. We will for sure use them again.