Canceled on me while I was waiting for them I am a collage student and I booked a ride after my thanksgiving break back to my university from LAX which is an hour and a half away. They told me they were figuring out my driver details and texted me a few very vague messages and let me wait for half and hour before telling me they “couldn’t service this booking”. I was left stranded in LA and had a spend $100 on an Uber ride back to campus.

They stole my money Don’t do it use Luxy talk to a human… If I could give them less than one star I would no communication at all you can’t talk to them unless it’s through WhatsApp and they never respond they never showed up for my ride to the airport they never showed up for my ride home from the airport but they took my money I would not recommend them for anything can’t get a hold of anyone for a refund you cannot talk to a human they’ll only let you leave one date. pickup should’ve been October 12

Impressed!! I was worried after reading several negative reviews but have to say that LAXride did exactly what they said they would do. My two daughters flew into Spokane and the the flight was delayed by 90 minutes. The driver arrived a few minutes after they reached out and drove them safely back to Pullman. They said he was friendly and professional. We will for sure use them again.

Cancelled ride to airport 30 mins AFTER pickup time, missed flight They picked us up at the airport as scheduled and drove us to our hotel several hours away; but for the return trip, they cancelled the ride 30 minutes AFTER we were supposed to be picked up. They refunded us, but with no ready alternate plans, we missed our flight and remain stranded very far from the airport. They offered no backup options or alternate drivers. Extremely disappointed, would NOT recommend you rely on them for your travel.

check the codes to insure using the correct one. Except for me using the return home confirmation number when we were leaving home it was smooth, efficient, friendly, clean and comfortable. Luckily the manager did some research and figured out that I used the wrong code and was able to straighten it out and get our ride to us in time.