Canceled on me while I was waiting for them I am a collage student and I booked a ride after my thanksgiving break back to my university from LAX which is an hour and a half away. They told me they were figuring out my driver details and texted me a few very vague messages and let me wait for half and hour before telling me they “couldn’t service this booking”. I was left stranded in LA and had a spend $100 on an Uber ride back to campus.

Highly recommend!! LAX Shuttle was super easy to book, had very competitive pricing, and gave clear instructions on how to get to our ride. Couldn’t ask for a smoother experience. Highly recommend!

Took my money 4 days before my trip and cancelled when I arrived. Took my money 4 days before my trip, provided them contact information, told me to contact them once I reached Denver, said that I should provide my location, told to stand by and wait for driver information, and after a 30 minute wait they told me that they could not honor my already booked reservation. Happy Thanksgiving! I should have just called Uber! I better get my payment refunded! You suck! Should be no stars.

check the codes to insure using the correct one. Except for me using the return home confirmation number when we were leaving home it was smooth, efficient, friendly, clean and comfortable. Luckily the manager did some research and figured out that I used the wrong code and was able to straighten it out and get our ride to us in time.

Karen was so personable and welcoming Karen was so personable and welcoming! Great conversation that made the long ride fly by. She told us about the landscape and about Connecticut so was a delight to listen and learn. Highly recommend driving with Karen :)