No coverage for your ride Was told by customer services rep online that they don’t have liability coverage for your ride! Don’t think it’s safe if I’m not cover by any insurance! I was going to book since I’m getting mix reviews from the customers on here. But found out you’re not going to be cover if something happen to you on your ride. CANT TRUST THIS COMPANY!

Last minute car request so I just deal I didn't know they were associated with Uber and Lyft. Don't tend to use. The drivers GPS took him to my neighbor across the street address. And I had to walk over to him for him to turn around because I had luggage so he didn't figure person outside middle of the night has luggage. He seems very nice however he didn't offer to lift my luggage into his trunk and when I entered his vehicle I smelled smoke. I have a respiratory problem so the slight smell of smoke causes me to have breathing problems so I did not speak the whole car ride. I am grateful to be able to get a ride last minute. So he was ok.

Canceled on me while I was waiting for them I am a collage student and I booked a ride after my thanksgiving break back to my university from LAX which is an hour and a half away. They told me they were figuring out my driver details and texted me a few very vague messages and let me wait for half and hour before telling me they “couldn’t service this booking”. I was left stranded in LA and had a spend $100 on an Uber ride back to campus.

Cancelled ride to airport 30 mins AFTER pickup time, missed flight They picked us up at the airport as scheduled and drove us to our hotel several hours away; but for the return trip, they cancelled the ride 30 minutes AFTER we were supposed to be picked up. They refunded us, but with no ready alternate plans, we missed our flight and remain stranded very far from the airport. They offered no backup options or alternate drivers. Extremely disappointed, would NOT recommend you rely on them for your travel.

This is a great service was excellent… This is a great service was excellent in communication with us even with all our delays they still did awesome! Driver was great car was clean will definitely use again if needed.