Highly recommended I needed a ride from the airport to my home and was hesitant because of the Covid-19. Driver was there to pick me up within 10 minutes and was wearing a mask, also had the windows down a little bit so that there was air circulation. Overall, it was a good experience.

No coverage for your ride Was told by customer services rep online that they don’t have liability coverage for your ride! Don’t think it’s safe if I’m not cover by any insurance! I was going to book since I’m getting mix reviews from the customers on here. But found out you’re not going to be cover if something happen to you on your ride. CANT TRUST THIS COMPANY!

Quite supportive management Quite supportive management, helped me to get from San-Francisco to Davis after a long flight. Even though the first driver refused to take me, they quickly found another one. All in all, the ride was fast and comfortable; and the driver was very nice.

Canceled on me while I was waiting for them I am a collage student and I booked a ride after my thanksgiving break back to my university from LAX which is an hour and a half away. They told me they were figuring out my driver details and texted me a few very vague messages and let me wait for half and hour before telling me they “couldn’t service this booking”. I was left stranded in LA and had a spend $100 on an Uber ride back to campus.

Highly recommend!! LAX Shuttle was super easy to book, had very competitive pricing, and gave clear instructions on how to get to our ride. Couldn’t ask for a smoother experience. Highly recommend!