Quite supportive management Quite supportive management, helped me to get from San-Francisco to Davis after a long flight. Even though the first driver refused to take me, they quickly found another one. All in all, the ride was fast and comfortable; and the driver was very nice.

Cancelled ride to airport 30 mins AFTER pickup time, missed flight They picked us up at the airport as scheduled and drove us to our hotel several hours away; but for the return trip, they cancelled the ride 30 minutes AFTER we were supposed to be picked up. They refunded us, but with no ready alternate plans, we missed our flight and remain stranded very far from the airport. They offered no backup options or alternate drivers. Extremely disappointed, would NOT recommend you rely on them for your travel.

Highly recommended I needed a ride from the airport to my home and was hesitant because of the Covid-19. Driver was there to pick me up within 10 minutes and was wearing a mask, also had the windows down a little bit so that there was air circulation. Overall, it was a good experience.

Highly recommend!! LAX Shuttle was super easy to book, had very competitive pricing, and gave clear instructions on how to get to our ride. Couldn’t ask for a smoother experience. Highly recommend!

No coverage for your ride Was told by customer services rep online that they don’t have liability coverage for your ride! Don’t think it’s safe if I’m not cover by any insurance! I was going to book since I’m getting mix reviews from the customers on here. But found out you’re not going to be cover if something happen to you on your ride. CANT TRUST THIS COMPANY!