Eric
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY! Like a lot of people, I arrived, followed instructions and received no response to my many texts. This company is a complete scam. I only hope I can get my money back
Jessie Hwang
GBHighly recommend!! LAX Shuttle was super easy to book, had very competitive pricing, and gave clear instructions on how to get to our ride. Couldn’t ask for a smoother experience. Highly recommend!
Lauren Deichmann
GBImpressed!! I was worried after reading several negative reviews but have to say that LAXride did exactly what they said they would do. My two daughters flew into Spokane and the the flight was delayed by 90 minutes. The driver arrived a few minutes after they reached out and drove them safely back to Pullman. They said he was friendly and professional. We will for sure use them again.
EC
GBCancelled ride to airport 30 mins AFTER pickup time, missed flight They picked us up at the airport as scheduled and drove us to our hotel several hours away; but for the return trip, they cancelled the ride 30 minutes AFTER we were supposed to be picked up. They refunded us, but with no ready alternate plans, we missed our flight and remain stranded very far from the airport. They offered no backup options or alternate drivers. Extremely disappointed, would NOT recommend you rely on them for your travel.
Lauren Craven
GBCanceled on me while I was waiting for them I am a collage student and I booked a ride after my thanksgiving break back to my university from LAX which is an hour and a half away. They told me they were figuring out my driver details and texted me a few very vague messages and let me wait for half and hour before telling me they “couldn’t service this booking”. I was left stranded in LA and had a spend $100 on an Uber ride back to campus.