DO NOT USE THEM,BIG SCAM. DO NOT USE THEM. This is a scam to get you to pay more for your flight. After I booked it, a person with an Indian accent, Jeffrey Wells, called me telling me they couldn't honor the price. Two days later he called again and I told him I would not pay more and to cancel my flight. BIG SCAM. BE CAREFUL.

Dear Jay Dear Jay, Prince and to the Management of Shiva Travel: I'd like to compliment both Jay and Prince, for the excellent service they provided me last week. Both Jay and Prince helped me to sort out my flights. It is worthwhile to mention that you have got an efficient team who not only listen to customer desires, but also help them in choosing the right flights. Your sales representatives both Jay and Prince have given me so much personal attention that it becomes very much easy for me to choose the right flights and that too within my budget. I truly appreciate your team professional way of working. I have always been pleased with the service I receive at SHIVA TRAVEL. However, their professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with SHIVA TRAVEL. You have definitely gained a new customer who will refer all of his friends to Shiva Travel. Shiva Travel deserves more than FIVE STARS RATING. SHIVA TRAVEL = Avant-garde KEEP IT UP GUYS Rohit Chouhan QSKWT4

Excellent Service Excellent Service - I highly recommended Shiva Travel. I informed everyone in my group traveling to New Orleans- Essence Fest 2019 to get there airfare via Shiva Travel.

AVOID THIS COMPANY AVOID THIS COMPANY In December 2019, I purchased 5 plane tickets from Shiva Travel to fly to Seattle for my family Alaskan cruise in April 2020. Total ticket price was $960. Then, when my vacation cancelled due to COVID-19, I asked for refund or travel credit. Shiva travel representative Victor Vance charged me $75 per ticket, ($325 total) cancellation fee, and asked to pay upfront in order to get $960 Refund 2 weeks later. I never heard from them since. I called Shiva travel several times, but each time I was told that refund is coming”next week”. Now we are in August, the refund never came. Shiva travel pocketed my tickets money and my cancellation fee money.

Airline ticket agent is currently rectifying an error I the spelling of my last name...Perry shows lots of patience and courtesy when he is confronted with an issue.