SCAM!!!! SCAM!!!! I bought a ticket and later the same day they cancel my reservation without contact mr or nothing, they tried to call nobody answered, then the online chat said is a holiday in India and they are closed . They have an address in the USA but everybody is in India , they just want to get your info . Will never use this company again.

Changed the reservation on me but were… Changed the reservation on me but were able to get a similar one for the same rate. Receipt was not sent and took me a couple of calls to get it to happen I wish they can improve their process to make it less time consuming

Airline ticket agent is currently rectifying an error I the spelling of my last name...Perry shows lots of patience and courtesy when he is confronted with an issue.

Dear Jay Dear Jay, Prince and to the Management of Shiva Travel: I'd like to compliment both Jay and Prince, for the excellent service they provided me last week. Both Jay and Prince helped me to sort out my flights. It is worthwhile to mention that you have got an efficient team who not only listen to customer desires, but also help them in choosing the right flights. Your sales representatives both Jay and Prince have given me so much personal attention that it becomes very much easy for me to choose the right flights and that too within my budget. I truly appreciate your team professional way of working. I have always been pleased with the service I receive at SHIVA TRAVEL. However, their professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with SHIVA TRAVEL. You have definitely gained a new customer who will refer all of his friends to Shiva Travel. Shiva Travel deserves more than FIVE STARS RATING. SHIVA TRAVEL = Avant-garde KEEP IT UP GUYS Rohit Chouhan QSKWT4

Shiva Travel did an excellent job of… Shiva Travel did an excellent job of securing my flight despite my credit card company putting a hold on the charge due to the fact Shiva Travel is out west and I don't travel very often. The only issue I had was Shiva Travel not getting back to me with a new confirmation in a timely fashion once the credit card issue was resolved. That being said they did provide the confirmation immediately when I called them.