Far and away the best price for my… Far and away the best price for my flight. I called rather than book online to be safe since I was not familiar with Shiva. I worked with Vance Victor who did an excellent job of taking care of me. He was responsive when I had a couple of questions.

Airline ticket agent is currently rectifying an error I the spelling of my last name...Perry shows lots of patience and courtesy when he is confronted with an issue.

Total scam and cheat I wanted to book a flight but at the end before payment there is a section says read rules and restrictions for airlines.I pressed on that and the page was blank.It seems it was blank out by travel agency so customers may not know the rules.When I called them and spoke they say those rules are not honoured by us and if you cancel ticket and rebook for later flights although allowed by airlines we will not refund the money as we sell tickets very cheap.This was evident how they misguide customers and rob them.They should know these days travelers are more educated and do not act like this.Do not use this agency at all and I will report to United airlines about it not to allow them to sell their tickets and also IATA.

RUN WITH YOUR MONEY!!!!!! SCAMMMM RUN WITH YOUR MONEY!!!!!! Bought 5 tickets, paid and received confirmation. Minutes later I had a call from a guy with an Indian accent telling me prices have changed. After arguements and coming to a consensus, to my dismay I arrived the airport and realized Shiva did not even ticket the reservation. As in they didn't pay any money to the airline. IT WAS ALL A SCAMMMM. No one ever picks a call. RUNNN WITH YOUR MONEYYYYY. BEWARE OF SHIVA TRAVELS.

Best prices available After a good amount of research, I ordered flight tickets from Shiva Travel to the best available online price. It took a little longer than 24 hours until my tickets were issued. During the waiting period, I followed up with their customer service, because I became unsure if my online transaction was handled properly. The customer representative listened to my concerns, explained the process to me, and genuinely apologized for the slight delay in regards to the ticket issuance. Shortly after that, my tickets were issued with a significantly shorter flight duration which I really appreciated. The flights itself went very smoothly. Shiva Travel addressed my concerns promptly and professionally and they did their very best to make up for the slight delay during the order process.