Best prices available After a good amount of research, I ordered flight tickets from Shiva Travel to the best available online price. It took a little longer than 24 hours until my tickets were issued. During the waiting period, I followed up with their customer service, because I became unsure if my online transaction was handled properly. The customer representative listened to my concerns, explained the process to me, and genuinely apologized for the slight delay in regards to the ticket issuance. Shortly after that, my tickets were issued with a significantly shorter flight duration which I really appreciated. The flights itself went very smoothly. Shiva Travel addressed my concerns promptly and professionally and they did their very best to make up for the slight delay during the order process.

I was happy that they were able to… I was happy that they were able to offer me the best price on my flights. I was not happy that there was a problem that came up after the fact regarding the billing. I was surprised but ultimately happy that someone with Shiva called me and got the billing issues straightened out. Assuming there aren't any other issues that come up, I would definitely recommend that you check prices with Shiva before you purchase tickets for your next flight.

Far and away the best price for my… Far and away the best price for my flight. I called rather than book online to be safe since I was not familiar with Shiva. I worked with Vance Victor who did an excellent job of taking care of me. He was responsive when I had a couple of questions.

At first i was a little concerned but… At first i was a little concerned but then the gentleman explained things to me and followed me through the entire purchase process. I later called him and he was able to email me my tickets and stayed with me on the line until i was able to confirm that i had received them. I will certainly use them again for my travel needs.

Excellent Service Excellent Service - I highly recommended Shiva Travel. I informed everyone in my group traveling to New Orleans- Essence Fest 2019 to get there airfare via Shiva Travel.