Dear Jay Dear Jay, Prince and to the Management of Shiva Travel: I'd like to compliment both Jay and Prince, for the excellent service they provided me last week. Both Jay and Prince helped me to sort out my flights. It is worthwhile to mention that you have got an efficient team who not only listen to customer desires, but also help them in choosing the right flights. Your sales representatives both Jay and Prince have given me so much personal attention that it becomes very much easy for me to choose the right flights and that too within my budget. I truly appreciate your team professional way of working. I have always been pleased with the service I receive at SHIVA TRAVEL. However, their professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with SHIVA TRAVEL. You have definitely gained a new customer who will refer all of his friends to Shiva Travel. Shiva Travel deserves more than FIVE STARS RATING. SHIVA TRAVEL = Avant-garde KEEP IT UP GUYS Rohit Chouhan QSKWT4

DO NOT USE THEM,BIG SCAM. DO NOT USE THEM. This is a scam to get you to pay more for your flight. After I booked it, a person with an Indian accent, Jeffrey Wells, called me telling me they couldn't honor the price. Two days later he called again and I told him I would not pay more and to cancel my flight. BIG SCAM. BE CAREFUL.

Airline ticket agent is currently rectifying an error I the spelling of my last name...Perry shows lots of patience and courtesy when he is confronted with an issue.

Total scam and cheat I wanted to book a flight but at the end before payment there is a section says read rules and restrictions for airlines.I pressed on that and the page was blank.It seems it was blank out by travel agency so customers may not know the rules.When I called them and spoke they say those rules are not honoured by us and if you cancel ticket and rebook for later flights although allowed by airlines we will not refund the money as we sell tickets very cheap.This was evident how they misguide customers and rob them.They should know these days travelers are more educated and do not act like this.Do not use this agency at all and I will report to United airlines about it not to allow them to sell their tickets and also IATA.

I was nervous at first but when I… I was nervous at first but when I checked with American Airlines to make sure My flight was legitimate and spoke to a Representative from American Airlines and found out it was legitimate!!! They let me know I was all set with my flight arrangements!!! So with that being said it turned out just fine