Just spoke with Rosalyn Smith to book… Just spoke with Rosalyn Smith to book our flight and hotel to Ghana. She was very polite and attentive. I am hoping to have a great experience with Superior travel without any issues. So far was quoted a great feasible price to Africa. Thanks Rosalyn for the welcoming experience asking all my questions and getting everything I needed in one phone call. I usually do not give a review until the end but I am confident Superior will provide all my future needs in a professional manner as such as today.

Great Experience Daniel has been excellent through the process of find the best most price efficient cruise for my family. Even when the rest of the family decided not to participate, Daniel called the cruise line to insure we would continue to have affordable pricing. He is great at responding to all questions and concerns that we have. I just found Superior Cruise and travel by internet search. So glad I did. Thanks

Very friendly travel agent until Very friendly travel agent until I had completely booked (and paid for) all planes, trains, and hotels. Then agent's behavior changed dramatically -- not friendly at all -- answered some of my questions briefly and others not at all. Seemed angry that I even asked questions.

Worst customer service-possible suing Worst customer service. Book a trip in 2020, then covid took the world by storm. Was forced to move it to 2021. Had to take a different job and lost all vacation time had with previous company. Then moved it but they already took more money out so we couldn’t take the exact trip. Then had to change jobs again and my wife lost her job. Was told sorry and we ended up loosing 5,000 dollars and no refund was given. Worst customer service and thinking of suing. Glad you can reply with emails. I’m short I don’t care about policies or what was said. In reality you took over 4,000 and didn’t return a dime.

Still waiting on refund from April, 2020! We had a trip planned to Italy for April of 2020, when Covid hit. After waiting now over a year and a half, and after multiple calls and emails, we are still waiting for all of our refund. We received back only 50% from this travel agency, so still looking for over $5000, despite an email from this travel agency's general manager stating my "eligible outstanding refund due" was $11,606. I have been given multiple excuses....