Misleading The motel booked, was supposed to be 2-3 STAR property. Stay scheduled for JUN 2020. Today is MAR 2. Was informed yesterday that the property is rented by the month to transients. This is unsafe and undesired. Called to ask for credit back to credit card to book elsewhere. NO ANSWER at 800 number. Had to leave message. STILL WAITING. Will advise the credit card that the room was booked using fraudulent information and ask to have the charge reversed.

Completely frustrated! I made two reservations for three rooms. One of the reservations was cancelled by the company. However my card was charged for the rooms. I contacted the hotel directly and there was nothing they could do because the reservation was made through this third party. I repeatedly tried to call the company and could not get a representative to answer. I even put in a request with the live chat and I remained 4th in line for an extended period of time.

Super Easy, Great Customer Service This was super easy and the customer service was great! Instead of a 3-night minimum through other sites, I was able to find a new, clean, and smoke-free hotel for just 1 night, 2 days before our event! So thankful!

Rooms were literally disappearing as I… Rooms were literally disappearing as I tried to book online, so I picked up the phone. The Customer Service Rep that worked with me was top-notch! He tracked down rooms that were disappearing and grabbed one for me after 3 tries together. I could tell he was rooting for me just as much as I was crossing my fingers to get a room in the hotel we wanted. Grateful for the service!

This is my go to site for hotels for my… This is my go to site for hotels for my daughter's cheer competitions. The prices usually end up being lower than even the hotels own websites. Look here first! With costs being so high to travel, its great to know I am getting the best price!