Beware Bait and Switch Hotels! Booked a room at La Quinta online through the Hotel4Teams web site. When the confirmation came through reservation was at a Days Inn that had received 1 star terrible ratings. Called customer service. Was told it "changed names" to which I replied that it was a different address. Cancelled the Days Inn reservation and was supposed to be transferred to booking to make the correct reservation and was conveniently hung up on TWICE. I would avoid any type of business dealings with this company. Very suspect business practices!

Completely frustrated! I made two reservations for three rooms. One of the reservations was cancelled by the company. However my card was charged for the rooms. I contacted the hotel directly and there was nothing they could do because the reservation was made through this third party. I repeatedly tried to call the company and could not get a representative to answer. I even put in a request with the live chat and I remained 4th in line for an extended period of time.

Super Easy, Great Customer Service This was super easy and the customer service was great! Instead of a 3-night minimum through other sites, I was able to find a new, clean, and smoke-free hotel for just 1 night, 2 days before our event! So thankful!

This was my first experience trying to… This was my first experience trying to book on Hotels4Teams. I'm sorry to say it wasn't a good one. Though my credit card was fine, I couldn't get it verified through the online booking. But, at some point it became verified and I wasn't notified and therefore didn't stay at Holiday Inn Express though it was our first choice. I didn't get a reservation confirmation, but I sure got a charge on my card and no one has refunded me. BEWARE - Holiday Inn said my booking didn't come to them through Hotel4Teams, but a third party site called Get-a-room.com. After I emailed them for a refund, the response came from yet another different name. I wonder which one was suppose to send me a reservation confirmation and who will be the honorable company and help me?

Rooms were literally disappearing as I… Rooms were literally disappearing as I tried to book online, so I picked up the phone. The Customer Service Rep that worked with me was top-notch! He tracked down rooms that were disappearing and grabbed one for me after 3 tries together. I could tell he was rooting for me just as much as I was crossing my fingers to get a room in the hotel we wanted. Grateful for the service!