The booking was a seamless process The booking was a seamless process. Hotels4Teams made it easy for me to find a room near the team facility, through their search tool. The confirmation was sent immediately and I was received at the hotel with no issue.

Completely frustrated! I made two reservations for three rooms. One of the reservations was cancelled by the company. However my card was charged for the rooms. I contacted the hotel directly and there was nothing they could do because the reservation was made through this third party. I repeatedly tried to call the company and could not get a representative to answer. I even put in a request with the live chat and I remained 4th in line for an extended period of time.

Misleading The motel booked, was supposed to be 2-3 STAR property. Stay scheduled for JUN 2020. Today is MAR 2. Was informed yesterday that the property is rented by the month to transients. This is unsafe and undesired. Called to ask for credit back to credit card to book elsewhere. NO ANSWER at 800 number. Had to leave message. STILL WAITING. Will advise the credit card that the room was booked using fraudulent information and ask to have the charge reversed.

This was my first experience trying to… This was my first experience trying to book on Hotels4Teams. I'm sorry to say it wasn't a good one. Though my credit card was fine, I couldn't get it verified through the online booking. But, at some point it became verified and I wasn't notified and therefore didn't stay at Holiday Inn Express though it was our first choice. I didn't get a reservation confirmation, but I sure got a charge on my card and no one has refunded me. BEWARE - Holiday Inn said my booking didn't come to them through Hotel4Teams, but a third party site called Get-a-room.com. After I emailed them for a refund, the response came from yet another different name. I wonder which one was suppose to send me a reservation confirmation and who will be the honorable company and help me?

Super Easy, Great Customer Service This was super easy and the customer service was great! Instead of a 3-night minimum through other sites, I was able to find a new, clean, and smoke-free hotel for just 1 night, 2 days before our event! So thankful!