Completely frustrated! I made two reservations for three rooms. One of the reservations was cancelled by the company. However my card was charged for the rooms. I contacted the hotel directly and there was nothing they could do because the reservation was made through this third party. I repeatedly tried to call the company and could not get a representative to answer. I even put in a request with the live chat and I remained 4th in line for an extended period of time.

This was my first experience trying to… This was my first experience trying to book on Hotels4Teams. I'm sorry to say it wasn't a good one. Though my credit card was fine, I couldn't get it verified through the online booking. But, at some point it became verified and I wasn't notified and therefore didn't stay at Holiday Inn Express though it was our first choice. I didn't get a reservation confirmation, but I sure got a charge on my card and no one has refunded me. BEWARE - Holiday Inn said my booking didn't come to them through Hotel4Teams, but a third party site called Get-a-room.com. After I emailed them for a refund, the response came from yet another different name. I wonder which one was suppose to send me a reservation confirmation and who will be the honorable company and help me?

Booked a hotel and prepaid in full didn’t exist! Booked a hotel and prepaid in full. When I arrived to Boston, I pulled up my reservation with booking number but there was no address for the hotel. When I googled the hotel name it said “permanently closed” the only number in the reservation wS hotels4tesms and they wouldn’t answer or return my calls. I looked up the phone number for the hotel and it was a restaurant in Boston who had never heard of it. I lost all my money and had to book a last minute hotel at 3 times the price. No one from hotels4tesms returned my call over 3 days I left messages. Very frustrating

Rooms were literally disappearing as I… Rooms were literally disappearing as I tried to book online, so I picked up the phone. The Customer Service Rep that worked with me was top-notch! He tracked down rooms that were disappearing and grabbed one for me after 3 tries together. I could tell he was rooting for me just as much as I was crossing my fingers to get a room in the hotel we wanted. Grateful for the service!

Best rooms at best prices! They were able to find us the best rates for hotels within walking distance to anything we could need! 10/10 will book with them again! (Huge bonus that their customer service was able to work with me and my anxieties, they were understanding and very nice)