Misleading The motel booked, was supposed to be 2-3 STAR property. Stay scheduled for JUN 2020. Today is MAR 2. Was informed yesterday that the property is rented by the month to transients. This is unsafe and undesired. Called to ask for credit back to credit card to book elsewhere. NO ANSWER at 800 number. Had to leave message. STILL WAITING. Will advise the credit card that the room was booked using fraudulent information and ask to have the charge reversed.

The booking was a seamless process The booking was a seamless process. Hotels4Teams made it easy for me to find a room near the team facility, through their search tool. The confirmation was sent immediately and I was received at the hotel with no issue.

Completely frustrated! I made two reservations for three rooms. One of the reservations was cancelled by the company. However my card was charged for the rooms. I contacted the hotel directly and there was nothing they could do because the reservation was made through this third party. I repeatedly tried to call the company and could not get a representative to answer. I even put in a request with the live chat and I remained 4th in line for an extended period of time.

Rooms were literally disappearing as I… Rooms were literally disappearing as I tried to book online, so I picked up the phone. The Customer Service Rep that worked with me was top-notch! He tracked down rooms that were disappearing and grabbed one for me after 3 tries together. I could tell he was rooting for me just as much as I was crossing my fingers to get a room in the hotel we wanted. Grateful for the service!

Why I use Hotels4teams I love using hotels4teams for securing our hotel for all star cheerleading. I find this site to be the easiest way to make sure we are compliant with the stay to play rule for our competitions. Thanks