Fast Service The response time to confirm the reservation for 4 was quick, which allowed time for me to finish completing the itinerary. Very much appreciated.

BEWARE before your Buy on Rail Ninja The amount of fees that were charged was double the actual price of the ticket. We paid $107 a ticket through Rail Ninja for 1st Class seats. We also purchased the ticket that said can be cancelled one day before the trip. When we received the actual ticket, the price shown on the ticket was $45. I agree there should be a fee charged for using your service, but more than double! We decided to cancel both tickets a month before our train ride, and they gave us back $110. So they made $104 for allowing us to book tickets through them. They do not show what fees are being added, they just show you a price. WE WILL NEVER USE THEM AGAIN!!!

Excellent service It gave fast and good service, but I made a mistake with the booking. I contacted RailNinja and they immediately accepted my correction without any argument or penalty. That is really great!

Way Over Charged I used this site to purchase rail tickets in Portugal and the tickets were very expensive. I cancelled the tickets and still got charged about 35 Euros. I bought them online from another site which was much cheaper. I was frustrated with myself that I let this happen.

Scan on Hong Kong tickets Booked return tickets Hong Kong - Guangzhou in business class for 228€. Then Rail Ninja requested to confirm for a lower class against class difference refund. I accpted and then still no tickets. I needed the tickets so after several reclamations cancelled with Rail Ninja and booked elsewhere where I received them in 1 hour. Rail Ninja only refunded 161€. This is a scam be carefull