
Consumer
NOSCAM IN NORWAY SCAM! When in Norway always buy train tickets in the official Norwegian website VY - VY.NO You can change easily the language to English in their website. Rail Ninja resell their tickets for 40-100% higher price and when there is any problem they need to contact the real customer service of the official company to solve the problem. ALWAYS search for the official train companies of the countries you are travelling in - you will get a real and faster help in case of cancellation or refunds. Rail Ninja has a really good marketing and that’s why is always ranking in the first page of Google search. This company is earning billions just reselling tickets of the official companies for an extremely higher price.

Warren Bow
AUEase of doing business. Website and travel arrangements were straightforward - comms after booking clear and enabled details to be saved in preparation for the trip.

Telesca
ITBuying and receiving tickets The booking itself was clear and easy. However, after 4 days from the booking and payment I haven't received yet the ticket. It would be fair if you say when peaple should expect to receive their tickets.

Simon Bone
GBTrustworthy and reliable website. There was quite a bit of negative feedback about Rail Ninja which did worry me. But as it turned out, everything couldn't have been better. The website was far easier to navigate than any of the Japanese Rail sites and we received our ticket vouchers online on time. We were therefore able to collect our actual tickets from the ticket office in Tokyo hassle free. I booked 3 rail journeys through Rail Ninja and all of them went without any hitch. 5 stars from me.

Bill Childers
GBTrain Reservation in Norway We were notified quickly when our first choice was not available and then directed to the next choice.