You canceled my tickets without notice… You canceled my tickets without notice and without giving me a reason. Update -- I tried to buy new tickets after you canceled me, and there were no more high speed train tickets left for the days I needed. So I had to buy the slow train tickets and have to leave hours earlier. I am really disappointed and disgusted with the way RailNinja treated me and handled my case. I asked them why they canceled me and they said they could not tell me.

TERRIBLE SERVICE & OVERCHARGING TERRIBLE SERVICE & OVERCHARGING BOOK THE SAME TICKETS DIRECT CHEAPER. Once you book, they wait a day or so, then advise your ticket price has gone up, this can happen 2 or 3 times.

Ease of doing business. Website and travel arrangements were straightforward - comms after booking clear and enabled details to be saved in preparation for the trip.

Way Over Charged I used this site to purchase rail tickets in Portugal and the tickets were very expensive. I cancelled the tickets and still got charged about 35 Euros. I bought them online from another site which was much cheaper. I was frustrated with myself that I let this happen.

Seamless process! Great site! The Rail Ninja site is just so easy to use. This was not the first time I've booked international rail tickets through Rail Ninja and will continue to do so. All the timetables and information you could need and the tickets arrived really quickly once purchased!