The website was simple and precise and… The website was simple and precise and easy to navigate. I received emails promptly and service was great.

I booked a flight leaving edmonton… I booked a flight leaving edmonton going to Hamilton fron July 31st to August 7th. Immediately after receiving my confirmation, I contacted you to tell you the flight was wrong as it had me leaving on August 7 returning August . I had my friend who travels around the world check my selection of July 31st to August 7th. I tried speaking to you and the person I spoke to basically told me I screwed up and he would not help me. Too bad for me. I did not screw up, I want my $879.92 back. You made the mistake not me and I called you within 2 minutes of seeing the error. All airlines allow for a change if there is an error even with a no refund policy. I intend to take this to a higher authority if you do not fix the error. Vi have made other flight arrangements with a different airline.

Great experience Great experience. However I needed to rectify the name of one of my group, and the online application was under construction so I needed to either call or email. Once that functionality is up, the experience will be great.

Useless. Useless. Never use these dogs to make a booking if you are not prepared to loose money and spend pointless time on the phone with their customer service that seems to have the IQ of a two year old kid.

Totally disappointed and money wasted I booked ticket for next week, but i had to change ticket as soon as possible because my grandfather died. I tried to change date but when i put my card for payment, it say error again and again. I tried to find contact details but didn’t find any call number There is AI chat box but that is not helpful because you cannot ask anything I sent a mail but it said it will take 5 days to respond like what, i need emergency date within 1 day but it takes 5 days to reply mail Totally disappointed. I have buy ticket again and my money is totally wasted on first ticket. I will never use BookingAir website again in my life.