Totally disappointed and money wasted I booked ticket for next week, but i had to change ticket as soon as possible because my grandfather died. I tried to change date but when i put my card for payment, it say error again and again. I tried to find contact details but didn’t find any call number There is AI chat box but that is not helpful because you cannot ask anything I sent a mail but it said it will take 5 days to respond like what, i need emergency date within 1 day but it takes 5 days to reply mail Totally disappointed. I have buy ticket again and my money is totally wasted on first ticket. I will never use BookingAir website again in my life.

Worst customer care I ever experience.. Worst in Date change and cancelltion... They don't have competent authorised responsible customer care executive who really care and cooperate needy customer... I don't finds any advantage which customer care centre are running right now by The Budget air. Com sight are having right now.

The website was simple and precise and… The website was simple and precise and easy to navigate. I received emails promptly and service was great.

Good Experience I tried making reservations with another discount travel service and it was difficult, actually impossible. They kept rejecting my cards even if they are in good standing. When I emailed them they said "Then make reservations with the airline, regards". They didn't even try to resolve their technical issues. Instead of going to the airline (which would be more expensive) I tried Budget Air. To my surprise making reservations with them was smooth, easy and user friendly. No issues at all. Best of all I got their great price for the airfare. The price was exactly as listed. I was so pleased that I plan on using them again in the future the next time I book a flight.

Quick and easy, but know what you need The booking process was simple and relatively easy. My only concern is the number of "up sell" items that are thrown at you as you move along the booking process. It is not always clear precisely what these extra fees actually cover, and it can be very easy to over pay for a ticket by adding services that are not needed or wanted. That aside, it was quick, simple and economical.