My past contact moved on My past contact moved on. When I sent emails to Amanda past contact no one followed back up with me. I finally called and got another contact who was supposed to send me my information. I had to call again after a week since I did not receive the information. Finally booked the trip in that phone call.

Jeff Karow was absolutely great to work… Jeff Karow was absolutely great to work with! He asked just the right questions and listened to what we wanted to do in Cozumel. He did all the legwork and found us a package that we would never found on our own including a direct flight to Cozumel. So nice to work with professionals who make the process painless and know how to find the deals quickly. Highly recommend!

More important than the sale is the… More important than the sale is the customer service. Before my purchase, Maliah called, emailed and texted daily, to ensure I was going to buy. After I purchased a vacation package for my son and his new brides honeymoon, I called, left message and emailed (several days ago) about airline seating upgrades (long flight) and have received no response. I spent upwards of $4000.00 and expected better. Package price is comparable to most travel agencies and I dont nickle and dime. What I look for is a good deal and service to match. This is clearly not Maliahs focus, not in my case anyway. My experience is... If you're looking for good customer service before AND after the sale, perhaps this is not be the place for you or Maliah may not be the rep for you. If you've had luck here before, then good for you; otherwise, be honest, so others don't end up disappointed. Lesson learned

Ideal Service Shelby was super helpful, professional, and organized. She helped us book a vacation that was well within our budget that we are very excited for. In fact, the first vacation option she sent, we booked! She also gave us confidence in traveling.

Cancun Destination Wedding We planned a destination wedding through Blue Sun. The original date was canceled last year due to the pandemic. The venue took six months to refund our deposit for some of guests. Rebooked with Hyatt Ziva which was very nice and service was good with the exception of the event coordinator, Discova. Between Discova and Blue Sun, transportation was completely chaotic. Blue Sun was not responsive to many of the guests that were having issues. This destination wedding had 60 guests and unfortunately quite a few had issues with transportation.