I inqured about services for my… I inquired about services for my Wedding on June 23,2023. Amy was the 1st person I dealt with and she was an absolute gem. She unfortunately, doesn't work for them anymore. I then was working with Dana Washburn who did good job. Zion at 1st was really great until the mistakes started. My guest were quoted 10,000 for four individuals in a room which obviously was incorrect. The agency also accidentally sent out the wrong date in emails regarding payment deadlines which completely turned my guest off. This was so stressful because dealing with 65 guest and traveling problems became so much work.It was constant miscommunication. She went on maternity leave but we were never notified about it and had a completely different person to work with which caused even more chaos. Currently I have family member’s that were unable to attend the wedding due to a death in their family. Thank God they had insurance however, till this day they are yet to receive their refund and tomorrow makes it a month since they last reached out. My website was never put on their site for accessibility however, other couples getting married a year after my wedding was posted on their site. It honestly was a horrific experience and I suggest more organization. It added on more stress to me as the Bride, and the purpose of this was to alleviate it.The CEO was involved and included which assited with smoothing things over but I'm still very disappointed it was unorganized and embarrassing to face family and friends with all of the discrepancies.

Jeff at BlueSun Vacations made our… Jeff at BlueSun Vacations made our booking seem effortless. He professionally accomplished our booking, making requested changes and adjustments in a timely manner. I've used BlueSun Vacations in the past and they always make our booking with the best price available. For my vacations there's only one place to book....BlueSun Vacations. Thanks Jeff!!!

Shelby wins !!!!!!!!!!!! Shelby wins!!!!! When I made my final payment last year to go to Jamaica, Shelby assisted me. She made an awesome impression on me; therefore I notated her name and called her for this booking. She has the knowledge, experience and is very professional; which I appreciate. Thanks Shelby

What a terrible disappointment I had high expectations. But we were given a terrible recommendation, poor follow up after money was in hand. Travel agent didn’t do what was required for air travel to be smooth. Made excuses as to why, never bothered to respond after concerns. The recommended place is beautiful but you can’t EAT beauty. Literally very limited food options in a supposedly all inclusive resort. We have had to pay a fee for room service never heard of that before. Don’t spend your hard earned money with these folks. There are many options you can go to. Bottom line. They don’t care. Hi

Planning for Puerto Vallarta Once we were able to make contact, due to an agents scheduled vacation, the service was as we experienced in our previous bookings. All the options were laid out and Toby was able to do comparisons and provide answers to concerns we had about various resorts. We're confident that our vacation will be a trouble free time. Will use Blue Sun in the future.