Best travel agent Robert has been my travel agent for several years and I have trusted him to handle many trips. I find him efficient and conscientious as well as fast. He is always willing to do a bit extra to make sure he gets it correct. I never use any other agency when I travel overseas despite being in different countries. I thoroughly recommend.

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY. THEY ARE AN ILLEGAL OPERATION. We used Alpha Flight Guru in the past with success so decided to use them again. Then COVID hit. They refused to refund our money, which the airlines were offering. They only offered a credit. We are now trying to use our credit which expires 30 June 2023. Now emails bounce back, website down, our consultant is not returning my many messages. Do yourself a favour and pay a little bit more through an airline or official travel agent. When we first booked with them they were known as Alpha Flight Guru and then changed their name to Booking Vault. I wont be surprised if they pop up in the future under a another name. BEWARE. I do believe in Karma.

Appalling business practice and airline credit Alpha Flight Guru are holding a credit with Thai Airways for us (because of COVID). We want to use that now. AFG are not responding to phone calls and are not replying to email messages. We are forced to conclude that that AFG do not wish to reply because something has happened to our credit. I would be wary dealing with them as they appear to be an unprofessional outfit. We have no choice but to seek legal redress for what is legally ours. Martin Watkins Perth Australia

Our consultant was Monica Young Our consultant was Monica Young, a very friendly and competent lady. She went to great lengths to get us a very satisfactory package. My business class fare was about 25% less than the airline advertised price. She also placed my daughter, who was traveling economy class on the same flight at a reduced rate. All in all, a very satisfactory experience. Thank you very much.

Feel robbed Had a booking to New York in 2020 had to cancel due to Covid 19 got a credit for the flights we spent $12000 for the flight and also lost over $2000 for hotels that were not refunded. Decided to fly to San Francisco next year told we needed to pay an additional $9300 as well as our credit. Checking with Singapore Airlines we could have booked Business Class return for $8135 return per Passenger including fly buys and status credits. We payed around $4000 more than if we booked with the airline directly totally ripped off.