Mason Hill was extremely diligent about… Mason Hill was extremely diligent about finding the best fares for us.He was available at all times to answer our questions. I have used many other business consolidators in the past. His service was by far the most efficient we have had Will be looking to book future trips with him

Beware Alpha Flight Guru Beware Alpha Flight Guru! I recently booked a business class flight through AFG on Delta Airlines. Delta cancelled the return flight from Norway with no possible substitution. Although Delta contacted me about a refund that would be processed through AFG, AFG has completely refused to consider a refund on a cancelled flight. Their only option is travel credit, and who know when international travel will be safe? Cook Travel, another aggregator, says their policy would be to process a full refund if the airline cancelled the flight. Marilyn Rymer, MD

It is not very often to receive… It is not very often to receive courteous service from any company these days. Different experience with Alpha Flight Guru, especially Mr. David Castro. He was not only extremely helpful, patient and knowledgable with me and made it a pleasure for me to deal with him to make my reservation to Europe in May. I call it true customer service and Mr. Castro should be recommended for his excellent service. Thank you. Angelika Cole

DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY. THEY ARE AN ILLEGAL OPERATION. We used Alpha Flight Guru in the past with success so decided to use them again. Then COVID hit. They refused to refund our money, which the airlines were offering. They only offered a credit. We are now trying to use our credit which expires 30 June 2023. Now emails bounce back, website down, our consultant is not returning my many messages. Do yourself a favour and pay a little bit more through an airline or official travel agent. When we first booked with them they were known as Alpha Flight Guru and then changed their name to Booking Vault. I wont be surprised if they pop up in the future under a another name. BEWARE. I do believe in Karma.

Best travel agent Robert has been my travel agent for several years and I have trusted him to handle many trips. I find him efficient and conscientious as well as fast. He is always willing to do a bit extra to make sure he gets it correct. I never use any other agency when I travel overseas despite being in different countries. I thoroughly recommend.