William Chambers
AUFeel robbed Had a booking to New York in 2020 had to cancel due to Covid 19 got a credit for the flights we spent $12000 for the flight and also lost over $2000 for hotels that were not refunded. Decided to fly to San Francisco next year told we needed to pay an additional $9300 as well as our credit. Checking with Singapore Airlines we could have booked Business Class return for $8135 return per Passenger including fly buys and status credits. We payed around $4000 more than if we booked with the airline directly totally ripped off.
Tom Byrne
GBGreat service, once again! This is the second time I have used Alpha Flight Guru to book Business Class International flights. Once again, had the pleasure of working with Roman, who was responsive, efficient, and thorough in booking our flights. He presented options, allowing us to chose which best met our needs, and various price structures all within our budget. I have already referred several friends to Roman, and know one of them has already used this agency. Thanks, until a future flight!
ChrisNunn
AUAlpha Flight Guru looks to have gone under!!! Only three weeks ago, I was promised a refund for some flights I had booked which were cancelled by the Singapore Airlines (SQ) just 36 hours before we were due to fly Melbourne to Zurich. It appears Alpha Flight Guru's practice of buying other people's reward points and then using them to book flights for another person has finally been rumbled, at least by SQ who told me it was an illegal practice. Now AFG's website is down, my contact, Sheena Wilson, has gone underground, both of her emails bouncing back and Customer Service numbers not connecting. Beware!!!!!
John
AUBooked business flights for May this… Booked business flights for May this year Los Angeles to Australia and because current conditions unable to travel. After much fighting received a future credit. BE AWARE THEY DO NOT OFFER CASH REFUNDS ONY CREDITS. Would have thought because of current world traveling conditions a refund would have been issued but not the case. Read terms and conditions carefully before booking.
Maryann
GBCris booked great flights Cris booked great flights for me with plenty of time between them so I didn't have to worry about transfers. Coming back through Chicago saved about 8 hours flying time although O'Hara was an absolute nightmare. Security check took over a hour, again I was glad I had plenty of time before the next flight. Cris also took care of my meal updates, as I changed my mind several times. All in all, a great experience, especially with sn e-ticket 8