Marisse
GBMason Hill was extremely diligent about… Mason Hill was extremely diligent about finding the best fares for us.He was available at all times to answer our questions. I have used many other business consolidators in the past. His service was by far the most efficient we have had Will be looking to book future trips with him
Maryann
GBCris booked great flights Cris booked great flights for me with plenty of time between them so I didn't have to worry about transfers. Coming back through Chicago saved about 8 hours flying time although O'Hara was an absolute nightmare. Security check took over a hour, again I was glad I had plenty of time before the next flight. Cris also took care of my meal updates, as I changed my mind several times. All in all, a great experience, especially with sn e-ticket 8
ChrisNunn
AUAlpha Flight Guru looks to have gone under!!! Only three weeks ago, I was promised a refund for some flights I had booked which were cancelled by the Singapore Airlines (SQ) just 36 hours before we were due to fly Melbourne to Zurich. It appears Alpha Flight Guru's practice of buying other people's reward points and then using them to book flights for another person has finally been rumbled, at least by SQ who told me it was an illegal practice. Now AFG's website is down, my contact, Sheena Wilson, has gone underground, both of her emails bouncing back and Customer Service numbers not connecting. Beware!!!!!
Marilyn
GBBeware Alpha Flight Guru Beware Alpha Flight Guru! I recently booked a business class flight through AFG on Delta Airlines. Delta cancelled the return flight from Norway with no possible substitution. Although Delta contacted me about a refund that would be processed through AFG, AFG has completely refused to consider a refund on a cancelled flight. Their only option is travel credit, and who know when international travel will be safe? Cook Travel, another aggregator, says their policy would be to process a full refund if the airline cancelled the flight. Marilyn Rymer, MD
dieter wagner
GBGreat experience to rebook cancelled flights (Covid-19) We booked our flights to Germany one year ago, but due to the pandemic the flights got cancelled. After receiving our vaccinations we are now ready to rebook our flights and to apply our credits from the cancelled flights. Yury from Alpha Flight Guru provided us with outstanding support, he organized our travels quickly, found great rates and he was very responsive in his communication. Thank you!!!