ChrisNunn
AUAlpha Flight Guru looks to have gone under!!! Only three weeks ago, I was promised a refund for some flights I had booked which were cancelled by the Singapore Airlines (SQ) just 36 hours before we were due to fly Melbourne to Zurich. It appears Alpha Flight Guru's practice of buying other people's reward points and then using them to book flights for another person has finally been rumbled, at least by SQ who told me it was an illegal practice. Now AFG's website is down, my contact, Sheena Wilson, has gone underground, both of her emails bouncing back and Customer Service numbers not connecting. Beware!!!!!
dieter wagner
GBGreat experience to rebook cancelled flights (Covid-19) We booked our flights to Germany one year ago, but due to the pandemic the flights got cancelled. After receiving our vaccinations we are now ready to rebook our flights and to apply our credits from the cancelled flights. Yury from Alpha Flight Guru provided us with outstanding support, he organized our travels quickly, found great rates and he was very responsive in his communication. Thank you!!!
Angelika
GBIt is not very often to receive… It is not very often to receive courteous service from any company these days. Different experience with Alpha Flight Guru, especially Mr. David Castro. He was not only extremely helpful, patient and knowledgable with me and made it a pleasure for me to deal with him to make my reservation to Europe in May. I call it true customer service and Mr. Castro should be recommended for his excellent service. Thank you. Angelika Cole
Tom Byrne
GBGreat service, once again! This is the second time I have used Alpha Flight Guru to book Business Class International flights. Once again, had the pleasure of working with Roman, who was responsive, efficient, and thorough in booking our flights. He presented options, allowing us to chose which best met our needs, and various price structures all within our budget. I have already referred several friends to Roman, and know one of them has already used this agency. Thanks, until a future flight!
Terresa Gradon
GBWhat a horrible company What a horrible company ALPHA FLIGHT GURU is . Stay away Don't use them at any cost. I've been trying to get my money back since 2020. 😩 still no joy and what's worse they are not responding to my emails 😕 or phone calls 😕 Looks like they've gone bust . A warning of some sort would have been nice. Watch out as they will most probably start up another company 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬