Cannot be trusted Cannot be trusted The website quoted a good price, went through to input all details, including payment. Flightsbank generated a confirmation number and booking reference so as far as I was concerned the booking was completed. Within an hour, I had a "failed" flight reservation email. I called their helpline and they said what I booked wasn't available and if I wanted to book on the date which had been confirmed by Flightsbank on the website, then it would cost roughly 50% more than what they originally quoted on the website. In order to get the price on the website, they said I'd have to travel half a year earlier. Seriously disappointed and frustrated. Won't be using them again.

Demanding staff but they give you refund on time I booked the flight from London to China with flightsbank back in Jan. Due to Coronavirus, we could not make the trip. Flightsbank, Henry and Rubain in particular have fulfilled the responsibility and the regulation by proving us full refund in 3 weeks, which are nice. However, Henry contacted us 4 times after the refund in 2 weeks to demand me to write this review. This is making us very uncomfortable.

Bait and switch Bait and switch. Our organization purchased ticket for one priced and after they sent confirmation, they then raised the rates by enormous amounts on our tickets. We needed 10 tickets at a good price, but clearly I should be a have never fell for the con. Never had this problem with Expedia or Orbitz. I advise anyone looking here to turn around and look for a reputable company!

upon booking with Filghtsbank twice the… upon booking with Filghtsbank twice the called me to let me know the fare that as on the website was no longer available but it was showing up none the less. I could not believe this and went on to United and the fares were higher than what they were offering me. I appreciated that they called me but I also think they needed to update their site. Martin was very helpful he tried his best to get me a good fare and was even successful at getting me a confirmed seat on an earlier flight which will get me to my destination earlier.

I have been waiting for my refund for a… I have been waiting for my refund for a flight that had to be canceled due to Covid, since 26 July 2020! I have been writing to them every few weeks and every time they come back to me, it’s the same excuse... “We are waiting for the supplier”. I called the supplier today and they have confirmed that they have had no communication from Flights Bank regarding a refund for me. My advise to anyone looking to use Flights Bank is to stay well away and do not be tempted by the misleading 4-5 star rating! It’s a poorly run operation, bordering on a scam!