Thank you so much Henry and Rubain Henry and Rubain were extremely helpful with booking my flight to Madrid. They answered all my questions and did everything in their power to solve some of the issues that came up with my luggage. They made sure to return my phone calls on several occasions and were able to interact directly with the airline on my behalf. I am very happy with my flight itinerary and the final price for my flight. I highly recommend this website to book trips all over the world. I also recommend these gentleman as they are helpful and don't rest until the customer (me) is fully satisfied. Thank you again Henry and Rubain.

I have been waiting for my refund for a… I have been waiting for my refund for a flight that had to be canceled due to Covid, since 26 July 2020! I have been writing to them every few weeks and every time they come back to me, it’s the same excuse... “We are waiting for the supplier”. I called the supplier today and they have confirmed that they have had no communication from Flights Bank regarding a refund for me. My advise to anyone looking to use Flights Bank is to stay well away and do not be tempted by the misleading 4-5 star rating! It’s a poorly run operation, bordering on a scam!

Demanding staff but they give you refund on time I booked the flight from London to China with flightsbank back in Jan. Due to Coronavirus, we could not make the trip. Flightsbank, Henry and Rubain in particular have fulfilled the responsibility and the regulation by proving us full refund in 3 weeks, which are nice. However, Henry contacted us 4 times after the refund in 2 weeks to demand me to write this review. This is making us very uncomfortable.

While I made a purchase for my… While I made a purchase for my receipt/confirmation was totally different from what was charged. After contacting for a refund of the difference I was promised but yet to receive. Not only did the over charge, but they never refunded the verification fee either. Not trustworthy🙁 Need my 💰

Bait and switch Bait and switch. Our organization purchased ticket for one priced and after they sent confirmation, they then raised the rates by enormous amounts on our tickets. We needed 10 tickets at a good price, but clearly I should be a have never fell for the con. Never had this problem with Expedia or Orbitz. I advise anyone looking here to turn around and look for a reputable company!