M valadez
GBFlightsbank (Michael) thank you ***** I'm extremely happy to have contacted FLIGHTSBANK and booked my tickets, thanks to MICHAEL, who has been the best agent, I felt he was a friend, because he knew what I needed, he looked for the best prices and best itinerary, Michael thank you for everything.(Gracias por hablar en mi idioma y ser paciente y ayudarme pasó a paso en la compra de mis tickets)
Clayton Coleman
GBI have been waiting for my refund for a… I have been waiting for my refund for a flight that had to be canceled due to Covid, since 26 July 2020! I have been writing to them every few weeks and every time they come back to me, it’s the same excuse... “We are waiting for the supplier”. I called the supplier today and they have confirmed that they have had no communication from Flights Bank regarding a refund for me. My advise to anyone looking to use Flights Bank is to stay well away and do not be tempted by the misleading 4-5 star rating! It’s a poorly run operation, bordering on a scam!
Aparna Bhushan
GBGreat customer service Rubain helped me cancel my flight and get a flight credit when airlines were crazy (due to COVID-19). He was professional, courteous, and extremely understanding. Here's hoping we can fly without concern as soon as possible.
Saskia Passika
IDDont even consider I have booked my ticket on Oct 30, 2019 , right away got confirmation email and call confirming my booking and just waiting for the e ticket max 48 hours. after 48 hours passed still not get ticket. I contacted the company via chat and email them several times and asked to wait and finally on nov 6 got the cancellation email saying they are unable to process the ticket. what so weird after that i received e mail from Max represents the company saying my e ticket will be soon sent to my email. what a service. Suggest not to even consider to book thru them. So unprofessional.
Avi
GBI booked the flights from London to… I booked the flights from London to Orlando but after further discussion guess what we thought we'll fly to Miami! I took my chances and contacted Flightsbank Chat service. Travel desk 4 (Mr Rubain) started talking to me and he kindly offered to check and cancel my tickets. I was so relieved. The communication and support was great from Flisghtsbank. They seems to be a very honest team and I'd recommend to anyone. Superb A team ! All the best. Avinash