Their customer service was horrible Their customer service was horrible. I booked a second trip with them because my first experience was great. However, Teri's response to our trip cancellation due to the pandemic has been unprofessional and atrocious. They are refusing to refund our money despite the fact that we can not enter the countries planned on our trip. I will never use them again.

Morocco Adventure: Morocco Adventure: It was truly an adventure, tour guide very considerate, professional, helpful and friendly. Most of the hotels were fine. The tent was truly and adventure not to be miss. Marrakesh hotel shower did not work had to used a cup to shower, even after we told them it was not fixed. Transportation: clean, seating configuration was not to everyone liking, but it was changed and everyone was happier with it. Overall it's a trip that I will definitely organize for my clients. Thank you!!!

Ya'lla did not execute well We just finished a Ya'lla tour of Israel and we do not recommend using Ya'lla. The local Israeli tour operator that Ya'lla used had a different itinerary than what Ya'lla had given us. Ya'lla management was dismissive of our valid concerns about the differences and the confusion it caused to several couples on the tour. The tour had some stops that were inaccurately described and ended up being a waste of time. For example, visits to a "winery" and an "olive oil factory" ended up being stops to small retail stores so the operators could sell their merchandise. We really did not learn anything about Israel's olive oil or wine industries or production. The tour guide did not keep us on track each day; we consistently ran behind so that we got to our hotels later than expected, which impacted the time we could spend exploring cities in the evenings. We ended up with a different tour guide and driver in the middle of the tour, which broke the rhythm of the tour. Israel is a great place to explore and we recommend you do it with a better operator.

Ya'lla organization was good and the… Ya'lla organization was good and the tour was user-friendly. The itinerary was solid and the tour flowed nicely. Iacov, our Israeli tour guide, added a lot to the enjoyable experience. The hotels were all good and the food was abundant (though not great). The weather went from the mid-80s F. at the Dead Sea to very cold and rainy (mid-40s F.) at Jerusalem and Bethlehem. A number of our people returned home sick (including myself). I would not go to Israel again in the month of March. When combining the general fatigue with a huge temperature drop, it was a set up for sickness. The direct flight from S.F. to Tel Aviv is great.

An amazing experience of the world's… An amazing experience of the world's longest living history! Our guide was excellent in bringing each of the site's to life for us. Our only problem was our lost luggage by Turkish Airlines on the front end of the trip, but due to the diligence of the Cairo coordinator, it was recovered before our Nile boat trip. We are living with wonderful memories of this excursion! Julie and Bill Nicholson