Ya'lla Tours USA

Southwest Huber Street 4711, 97219, Portland
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3.40
Based on 20 Reviews

5

35.00%

4

25.00%

3

10.00%

2

5.00%

1

25.00%
About Ya'lla Tours USA

We are a boutique tour operator specializing in upmarket tours and travel services in Cuba, Egypt, Greece, Israel, Jordan, Morocco, Oman, Turkey, Bahrain and the UAE.

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Dominique & Wayne
CA

The tour in Egypt was a dream come… The tour in Egypt was a dream come through. We had an amazing experience. We were met on time by our egyptologist guides, transfer guides and drivers except on one occasion. I recommend to carry a smartphone to contact Ya'lla office in Egypt in case of emergency (very useful). The itinerary was respected, few optional additions offered (all worthed). Shoppings stops, as expected, but good produces offerings, no pressure to buy. The tipping guide was helpful. Wished the Egyptians were taking Canadians dollars. I would skip the farewell lunch at the end.

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Julie and Bill Nicholson
GB

An amazing experience of the world's… An amazing experience of the world's longest living history! Our guide was excellent in bringing each of the site's to life for us. Our only problem was our lost luggage by Turkish Airlines on the front end of the trip, but due to the diligence of the Cairo coordinator, it was recovered before our Nile boat trip. We are living with wonderful memories of this excursion! Julie and Bill Nicholson

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Kia Myers Holsey
GB

Their customer service was horrible Their customer service was horrible. I booked a second trip with them because my first experience was great. However, Teri's response to our trip cancellation due to the pandemic has been unprofessional and atrocious. They are refusing to refund our money despite the fact that we can not enter the countries planned on our trip. I will never use them again.

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Donna
GB

Abominable trip service. Abominable trip service. VERIFY how trip problems will be addressed in advance. Insurance only compensates direct cost, not trip loss of days or stress. 3 days of a 10 day trip were lost due to incorrect airline ticketing. There is no 24/7 support line. No assistance was offered trying to get hotels/shuttles on a stranded in Washington, DC World Series weekend, for a 15 person group separated from a main group of another 22 already in Israel. The remaining 7 days of the trip included a superb guide and bus driver, but the trip was already ruined. To date, no refund has been offered. Hopefully this is a one off for other potential users.

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Steven & Jennie
GB

Bad hotel, good hotel Guide, greeter, and drivers we’re knowledgeable and friendly. The royal Olympian hotel in Athens was overcrowded with tours with a half hour wait for breakfast. The service was not good. The hotel in Santorini the Mystique was perfect and the staff was excellent

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