David is the worst I called in wanting to get a deal for a hotel stay. The conversation went left after he asked me where did I live instead of asking what was the address on my drivers license. Once he felt he was challenged he didn’t allow me to speak and then told me I was not eligible and disconnected the call. I tried to call back and it stated I was ineligible and it wouldn’t transfer me. I called from another cell phone number and unfortunately I got the same person David. He shouted at me and told me he already flagged these cell phone numbers as ineligible when actually I am eligible and I meet the requirements. I am unable to complain to a supervisor or manager as my number prevents me from getting pass. They claimed all calls are recorded which I’m not sure that’s accurate because this guy should be released from representing westgate with his attitude. I will also complain directly with westgate for using such company as a third party. This review is NOT the last they will be hearing from me on.

Was told I wasn’t enough to qualify Was told I wasn’t old enough to qualify. Woman on the phone went to ask to be sure and came back, told me I could pay $110 PER NIGHT instead of $99 for the weekend. When I said no thank you, she hung up as I was in the middle of asking her another question . Extremely rude and unprofessional.

Do not try if you have low income If you have low income you will not receive this promotion because this is only for people with high income. I wasted my time because my income is low. ridiculous

First of all the treatment we received… First of all the treatment we received from everyone on site at the Smoky Mountains resort was top-notch. We don't have one negative thing to say. We actually bought a time share right on top of the mountain. Our view is spectacular. I would recommend them to anyone. Our representative that we had was nothing but professional. We now have made a friend after our experience. The resort has a lot of amenities to offer and it's surrounding areas which are the National Park and Pigeon Forge. I will recommend this to anyone. I can't wait to go back and use my week plus more . Thank you! Westgate!

Wish have NEGATIVE Rating Wish have NEGATIVE making. Stressful, unhealth conversation. Person on phone rude, I am NOT disqualify for discount as I am not US citizen. Lady on phone ask me question "Are you citizen on USA?" as I say NO Lady on phone hang on me. Do not understand the fact that not as citizen what it will make deference for my loyality for USA US Low and qualification of discount.