Delighted! We are repeat clients of Maggie! She made certain our first experience with Holland America several years ago was the best, and we were delighted that she was able to help us again. (I kept her extension number!) Maggie is very patient and extremely knowledgable about the ships, sites, and experiences that make for a wonderful trip. Thanks, Maggie!

Website not user friendly Website not user friendly. Couldn’t get it to book online. When I called customer service, she couldn’t find my saved itinerary. Finally got a booking. Customer service rep was friendly and helpful.

Confusion and Bad Feedback Initially flood you with more information than one needs Some times not to clear in explanations. When requesting clarifications not a full answer as they pay little attention to detail Did not list us as seniors. Initially assigned us to one stateroom with 4 persons occupying it . We had that changed. Then they assigned us "Dining Table Size2" whatever that means (not clear) however we are 4 persons. Frankley, of all the oher cruises we have taken (including 2 with the same Holland American Line) this has been the most frustrating -- sine all others had been straight forward.

The Alaska trip is a number one on my… The Alaska trip is a number one on my bucket list . I had spoken to and gotten prices from several places , after speaking to William my decision was an easy one ! No pressure, lots of useful info , great suggestions and sincere concern for my requests. Their price was very competitive , special offers at this time money saving and trip choices abundant . I would definatley recomend Alaska Cruises and William

The people at Alaska Cruises went above… The people at Alaska Cruises went above and beyond to help us reserve 4 adjoining rooms and worked hard to make a discounted rate apply to them all. Our first two room bookings completed the allotted discounts that were available. They made our group trip possible.