Yes and a slight no My daughter and I went on Shalom Tours My daughter and I went on Shalom Tours. The itinerary was excellent, and Shalom was very helpful in our communications before the tour. The guide had a great personality, but unfortunately, was inconsistent with issues of lateness in returning to the bus. One time, someone was late and he expressed his concern that the man was lost and went out searching for him. Another time, people got lost and were 15 minutes late getting back to bus and he yelled at them when they returned. Perhaps he is moody. Anyway, if he would have given out his cell number, as tour guides generally do, people who are lost can call him - but he never gave his number. We returned to the airport to fly home with the bus pickup Shalom arranged. Unfortunately, it was not enough time as there were long lines and we were not told that the VAT line before security does not deal with jewelry. After waiting there, we had to go through security (long line) then go to the VAT line inside for the jewelry purchases. Just made our flight. We should have been informed of this and offered an earlier pickup. I did write to him about that from home but never got a response. It was still a wonderful experience on the whole but I think the moodiness of the tour guide and the stressful airport return made a difference.

I did a 15 day tour with Shalom Israel … I did a 15 day tour with Shalom Israel in May. The experience was at least 50% better than I expected. Everything from pick up at the airport to dropping back at the airport was very well organised. Our guide, Aaron, was extremely knowledgeable and obviously very passionate about his country. All bar one of the hotels were excellent. As a very nice touch a box of biscuits were waiting for me at the hotel on Erev Shabbat. I would highly recommend this company and I hope I am able to return to Israel and use their services again.

Excellent service by Shalom Israel … excellent service by Shalom Israel Tours made for our best community trip ever! We have used him three times now and definitely plan on doing our next trip with him.Prices are absolutely unbeatable and service is courteous, professional and a pleasure to work with!

Guides make or break a trip. Shalom has the best! We have been on two trips with Shalom Israel tours. The 1st was a medium sized group tour in October 2013. The 2nd was a private family tour in Feb 2014. Many companies know the sights to see. What makes or breaks a trip for me are the accommodations & the guides. I've been to Israel 9 times, and wished I'd found Shalom Israel Tours sooner. Shalom Israel Tours was quick in responding to all details in the planning of my trips. They are informed & knowledgeable about the best hotels and restaurants. The guides are excellent, and very good at managing the needs of the travelers, as well as, teaching the history of Israel. I will continue to use Shalom Israel Tours in the future & will recommend this company to all my friends!

Amazing tour company Working with Shalom Stark and Shalom Israel Tours was a dream. They arranged everything in a professional and courteous manner, and got us great pricing on our trip. I have sent numerous people in large and small groups to Shalom over the last few years, and they've always raved about the experience. I would never plan a group trip to Israel without them.