Jason Stork
GBI appreciate getting some of my money… New update: Although we would still not put our self through this pain again, my wife and I did get compensated for all excursions missed. Thank you Vacation express for honoring that. My recommendation in the future is to be there and available in case things happen with flights and not leave people stranded with no ride. That created so much unnecessary stress. I appreciate getting some of my money back but i paid for 4 excursions I didn't get to go to and got half the money back. I am grateful for getting what i did but im not recommending you to anyone.
Ricky
GBI booked a seven night stay through… I booked a seven night stay through Vacation Express to Playa de Carmen in the Ocean Riveria Maya the A/C BEEN OUT SINCE OUR CHECK IN ON Saturday MAY 7,2022. This is total out the box. We have asked to speak to the General Manage of hotel he is never Available. So if you plan on coming to this resort cancel ASAP. My booking number is 2537678
SLH
GBVacation Express always exceeds our expectations! Vacation Express has surpassed my expectations which is why I have been a client for the last few years. Everything from the travel accommodations & resorts to the excursions is top tier! My family and I will continue traveling through VE for years to come. Keep up the great work & excellent job at making family vacations so memorable & exciting! I refer so many people to VE as a one stop shop for all of your travel needs & unforgettable beautiful experiences.
Nijma
GBOur resort had many beautiful areas… Our resort had many beautiful areas that should be noted..... the private beach the pools the beautiful wildlife that runs freely and the food all top notch.... one major important thing to note was that the rooms (and our group had 3) were very outdated definitely needed upgrading.... the staff were all polite but definitely there were more Spanish speaking than English
Rachel Sowder
GBSave the headache & do not book with… Save the headache & do not book with them. You will be in the dark about the details of your trip. Very useless! And the Customer service team is rude and could not care less! Seriously, skip out on using them!