Judith Lynn Henteloff
GBThank You Priceline I got a person on the line very quickly. Luben was my agent from beginning to the end. Luben was so very efficient at finding the best flights and prices. He responded with call backs as needed. He was able to get my seat assignments and a wheelchair for me. I was so impressed with the total service given by your company and especially Luben.
LeeAnna Anderson
GBTerrible company all around I would give less than one star if I could. I used to love priceline, but recently tried to do a group packaging and it totally broke my trust with them. It feels like false advertising and they don't care. They tell you one great price and the minute you go to buy, it changes by 100s of dollars. When you call customer service it is impossible to get an actual person. When you call the booking department for help they basically tell you that you are crap out of luck because prices just change that quickly. Bull****! You just bump up the price thinking we will pay because now we are worried it will go even higher. I know it is first world problems, but I work hard for my money and told everyone it was a certain price only to click ONE button (continue to check out) to be slated as a liar. You should be ashamed of yourselves as a company and anyone who works there better drag their head on the ground in humiliation.
Benjamin Yurek
GBPriceline is a SCAM Priceline is a SCAM. They sold me auto-rental insurance on their website and when I arrived at the auto rental company, I was informed they don’t honor 3rd party insurance from priceline. I called priceline for a refund and was told the coverage was nonrefundable. If Priceline was a person, this would be considered obtaining money under false pretenses which is crime. Because they’re a corporation, it’s the cost of doing business. See the attached email i received. You’ve all been warned.
Charlotte
GBNever Again I booked a room on Priceline for a weekend girls trip in New Braunfels, I booked a King Queen suite and called a verify my room 2 days before we traveled. Once I got there the hotel had already rented out our room to someone else and charged me for it, now I can not even get anyone on the phone to talk, I did place on Priceline Visa card and will be disputing the bill. Please do not fall there scams.
Heidi Elgabrey
GBI was billed twice for my hotel stay I was billed twice for my hotel stay. I was overbilled $1900.00. When I complained to Priceline they informed me I had to resolve with Mariotte. Mariotte told me to go back to Priceline. I never received a refund from hotel. It was another additional expense added on that I was not expecting. Do Not Use.