Fraudulent description of room cost Priceline.com was very dishonest in their billing. They advertise the room at a certain price and even included taxes and fees on the website. When I booked the room, it was almost $50 more per night. There was nothing in the language of the initial transaction that prepared me for this additional cost. When I tried to reach customer service, I was connected with somebody who was clearly not American and spoke very poor English. He refused to help me with the additional fees and also Refused to put a manager on the phone. Priceline.com deliberately ripped me off and they are going to do it to you too.

Non authorized booking I have been looking at a trip for a while and I looked at a price breaker deal clicked to check the price and went on to the next place. I got a email my booking was confirmed, I got a message from Priceline and from affirm congratulating me on my purchase. I looked at it instantly and see it was 2 rooms for 2 ppl at a place that I was not even sure about??? I instantly started talking to price line so they told me sorry for your luck but it’s non refundable!!! I replied I never authorized it nor did I book it. I have 8 people going on vacation I’d never book 2 and hope for the best. I have filed a report with the FTC and BBB as well as the Attorney general of CT. I never authorized them to do anything with my account.

I was billed twice for my hotel stay I was billed twice for my hotel stay. I was overbilled $1900.00. When I complained to Priceline they informed me I had to resolve with Mariotte. Mariotte told me to go back to Priceline. I never received a refund from hotel. It was another additional expense added on that I was not expecting. Do Not Use.

Caspian was really helpful in finding… Caspian was really helpful in finding the best price and getting the flight ticket booked.

Terrible company all around I would give less than one star if I could. I used to love priceline, but recently tried to do a group packaging and it totally broke my trust with them. It feels like false advertising and they don't care. They tell you one great price and the minute you go to buy, it changes by 100s of dollars. When you call customer service it is impossible to get an actual person. When you call the booking department for help they basically tell you that you are crap out of luck because prices just change that quickly. Bull****! You just bump up the price thinking we will pay because now we are worried it will go even higher. I know it is first world problems, but I work hard for my money and told everyone it was a certain price only to click ONE button (continue to check out) to be slated as a liar. You should be ashamed of yourselves as a company and anyone who works there better drag their head on the ground in humiliation.