I was billed twice for my hotel stay I was billed twice for my hotel stay. I was overbilled $1900.00. When I complained to Priceline they informed me I had to resolve with Mariotte. Mariotte told me to go back to Priceline. I never received a refund from hotel. It was another additional expense added on that I was not expecting. Do Not Use.

Priceline is a SCAM Priceline is a SCAM. They sold me auto-rental insurance on their website and when I arrived at the auto rental company, I was informed they don’t honor 3rd party insurance from priceline. I called priceline for a refund and was told the coverage was nonrefundable. If Priceline was a person, this would be considered obtaining money under false pretenses which is crime. Because they’re a corporation, it’s the cost of doing business. See the attached email i received. You’ve all been warned.

Cutner was very helpful in setting up… Cutner was very helpful in setting up our flight reservation for travel. He sent various options to choose from for us to get the best ticket prices.

I would like to say this was my first Excellent Customer Service… I would like to say this was my first time purchasing a airline ticket. I spoke with Vermont. He was very kind and patience with me. He answer all my questions and he gave me the chance to speak with my son to confirm I had the dates correct. He provided me with a call back ph# to call him back. So I would not have to start this process over. My first time experience was Wonderful. I will try this again and hope that I get Vermont. Excellent Customer Service.

I booked to stay at a hotel in Ludlow… I booked to stay at a hotel in Ludlow for a certain date, I even made sure the dates were correct but when I paid the dates were totally different. I tried to contact Priceline but the passed me on to Agoda. I've tried to contact Agoda but it seems that I cannot get to talk to a person, only to a robot. The robot told me to get in touch with the hotel, the hotel told me it doesn't have a record of my booking. I'm thoroughly fed up of being passed from pillar to post. It is 2 days since I booked and yet I've not been able to lodge my complaint. There is no customer service as such. I will avoid Priceline in the future.