I would like to say this was my first Excellent Customer Service… I would like to say this was my first time purchasing a airline ticket. I spoke with Vermont. He was very kind and patience with me. He answer all my questions and he gave me the chance to speak with my son to confirm I had the dates correct. He provided me with a call back ph# to call him back. So I would not have to start this process over. My first time experience was Wonderful. I will try this again and hope that I get Vermont. Excellent Customer Service.

Fraudulent description of room cost Priceline.com was very dishonest in their billing. They advertise the room at a certain price and even included taxes and fees on the website. When I booked the room, it was almost $50 more per night. There was nothing in the language of the initial transaction that prepared me for this additional cost. When I tried to reach customer service, I was connected with somebody who was clearly not American and spoke very poor English. He refused to help me with the additional fees and also Refused to put a manager on the phone. Priceline.com deliberately ripped me off and they are going to do it to you too.

Great customer service I usually book flights thru the App, but had some questions so I decided to call. Devon helped with those questions and got the flights we needed at the lowest price available. He was patient, kind and very informative. I appreciate all his help!

Thank you SO MUCH Ivana Thank you SO MUCH Ivana! The whole family is traveling for my mother's 70th birthday, several for the first time. Thank you for helping us navigate coordinating dates for multiple return dates to multiple airports. You walked me through all of it and called back to confirm everything, amazing customer service Thank You!

Lime - amazing represenative Lime - the name of the representative that helped me with my fairly complex booking - 5 people for international travel. He took his time, over the course of 2-3 days, found the best pricing available, as well as made valuable recommendations. It was a lengthy process due to the complexity of what we were asking for, along with tickets being sold, etc. He took his time and was patient and courteous throughout entire process. I would recommend 100%. The level of service was amazing, I will be a repeat customer of his, without question.