Caspian was really helpful in finding… Caspian was really helpful in finding the best price and getting the flight ticket booked.

Priceline sold my information to… Priceline sold my information to another company, as the hotel was rented from a third party, and Priceline seized double the rental amount and took it from my credit card. The hotel I rented from was not classified because the room he offered us was underground, which I rejected and left the hotel.

Non authorized booking I have been looking at a trip for a while and I looked at a price breaker deal clicked to check the price and went on to the next place. I got a email my booking was confirmed, I got a message from Priceline and from affirm congratulating me on my purchase. I looked at it instantly and see it was 2 rooms for 2 ppl at a place that I was not even sure about??? I instantly started talking to price line so they told me sorry for your luck but it’s non refundable!!! I replied I never authorized it nor did I book it. I have 8 people going on vacation I’d never book 2 and hope for the best. I have filed a report with the FTC and BBB as well as the Attorney general of CT. I never authorized them to do anything with my account.

Lime - amazing represenative Lime - the name of the representative that helped me with my fairly complex booking - 5 people for international travel. He took his time, over the course of 2-3 days, found the best pricing available, as well as made valuable recommendations. It was a lengthy process due to the complexity of what we were asking for, along with tickets being sold, etc. He took his time and was patient and courteous throughout entire process. I would recommend 100%. The level of service was amazing, I will be a repeat customer of his, without question.

I booked to stay at a hotel in Ludlow… I booked to stay at a hotel in Ludlow for a certain date, I even made sure the dates were correct but when I paid the dates were totally different. I tried to contact Priceline but the passed me on to Agoda. I've tried to contact Agoda but it seems that I cannot get to talk to a person, only to a robot. The robot told me to get in touch with the hotel, the hotel told me it doesn't have a record of my booking. I'm thoroughly fed up of being passed from pillar to post. It is 2 days since I booked and yet I've not been able to lodge my complaint. There is no customer service as such. I will avoid Priceline in the future.