Fraudulent description of room cost Priceline.com was very dishonest in their billing. They advertise the room at a certain price and even included taxes and fees on the website. When I booked the room, it was almost $50 more per night. There was nothing in the language of the initial transaction that prepared me for this additional cost. When I tried to reach customer service, I was connected with somebody who was clearly not American and spoke very poor English. He refused to help me with the additional fees and also Refused to put a manager on the phone. Priceline.com deliberately ripped me off and they are going to do it to you too.

Thank You Priceline I got a person on the line very quickly. Luben was my agent from beginning to the end. Luben was so very efficient at finding the best flights and prices. He responded with call backs as needed. He was able to get my seat assignments and a wheelchair for me. I was so impressed with the total service given by your company and especially Luben.

Malcum was very friendly and helpful Malcum was very friendly and helpful. There was a lot to cover and he was very careful to make sure everything was in order. Thank you Malcum

Non authorized booking I have been looking at a trip for a while and I looked at a price breaker deal clicked to check the price and went on to the next place. I got a email my booking was confirmed, I got a message from Priceline and from affirm congratulating me on my purchase. I looked at it instantly and see it was 2 rooms for 2 ppl at a place that I was not even sure about??? I instantly started talking to price line so they told me sorry for your luck but it’s non refundable!!! I replied I never authorized it nor did I book it. I have 8 people going on vacation I’d never book 2 and hope for the best. I have filed a report with the FTC and BBB as well as the Attorney general of CT. I never authorized them to do anything with my account.

Do not use Priceline Do not use Priceline. They take no responsibility to help you when they refer you to a dishonest business. Representative (Ted) swore at me when I asked for a supervisor.