I booked to stay at a hotel in Ludlow… I booked to stay at a hotel in Ludlow for a certain date, I even made sure the dates were correct but when I paid the dates were totally different. I tried to contact Priceline but the passed me on to Agoda. I've tried to contact Agoda but it seems that I cannot get to talk to a person, only to a robot. The robot told me to get in touch with the hotel, the hotel told me it doesn't have a record of my booking. I'm thoroughly fed up of being passed from pillar to post. It is 2 days since I booked and yet I've not been able to lodge my complaint. There is no customer service as such. I will avoid Priceline in the future.

I was billed twice for my hotel stay I was billed twice for my hotel stay. I was overbilled $1900.00. When I complained to Priceline they informed me I had to resolve with Mariotte. Mariotte told me to go back to Priceline. I never received a refund from hotel. It was another additional expense added on that I was not expecting. Do Not Use.

Priceline sold my information to… Priceline sold my information to another company, as the hotel was rented from a third party, and Priceline seized double the rental amount and took it from my credit card. The hotel I rented from was not classified because the room he offered us was underground, which I rejected and left the hotel.

Never Again I booked a room on Priceline for a weekend girls trip in New Braunfels, I booked a King Queen suite and called a verify my room 2 days before we traveled. Once I got there the hotel had already rented out our room to someone else and charged me for it, now I can not even get anyone on the phone to talk, I did place on Priceline Visa card and will be disputing the bill. Please do not fall there scams.

Do not use Priceline Do not use Priceline. They take no responsibility to help you when they refer you to a dishonest business. Representative (Ted) swore at me when I asked for a supervisor.