I would like to say this was my first Excellent Customer Service… I would like to say this was my first time purchasing a airline ticket. I spoke with Vermont. He was very kind and patience with me. He answer all my questions and he gave me the chance to speak with my son to confirm I had the dates correct. He provided me with a call back ph# to call him back. So I would not have to start this process over. My first time experience was Wonderful. I will try this again and hope that I get Vermont. Excellent Customer Service.

Thank you SO MUCH Ivana Thank you SO MUCH Ivana! The whole family is traveling for my mother's 70th birthday, several for the first time. Thank you for helping us navigate coordinating dates for multiple return dates to multiple airports. You walked me through all of it and called back to confirm everything, amazing customer service Thank You!

Priceline sold my information to… Priceline sold my information to another company, as the hotel was rented from a third party, and Priceline seized double the rental amount and took it from my credit card. The hotel I rented from was not classified because the room he offered us was underground, which I rejected and left the hotel.

I was billed twice for my hotel stay I was billed twice for my hotel stay. I was overbilled $1900.00. When I complained to Priceline they informed me I had to resolve with Mariotte. Mariotte told me to go back to Priceline. I never received a refund from hotel. It was another additional expense added on that I was not expecting. Do Not Use.

Luben did great. Quite happy with my experience with Luben. I was having trouble on the website and he helped me book my flights to Spain and followed up on helping me get a non-stop flight home, and made sure I knew how to book my seats the next day. He was very helpful.