It is unfortunate that you use this… It is unfortunate that you use this parking lot. You as a company should not be using a lot that does not extend parking or your app. You should also not give the option on extending if it's not honored. So instead of paying $26 for extended parking I had to pay $75. I would have parked elsewhere, that also had paved parking and would extend parking at or near same rate of what I originally payed.

Making and canceling a reservation was easy Making a reservation was easy. When I had to cancel my reservation it was just as easy and quick. Customer service was very friendly, polite and efficient. Great job!

This company would get a zero! Way don’t accept any responsibility for companies they use to fill bookings! My car was stolen! They have refused to supply head office details and deny any affiliation with the company they booked my parking with. Avoid at all costs!

I recently parked at the airport using way.com I recently parked at the airport using one of the companies they recommend with a 4.6 star rating. Needless to say they damaged my car and now are ignoring me and so is way.com. When I looked up reviews on google reviews of PARK AC out of JFK the real reviews gave a rating of 3 with multiple people saying that there cars were damaged by this service. Way has replied but when I called and wrote back no response other than nothing they can do.

Read the fine print Read the fine print. When we got to the parking lot, we were assessed a $100 fee for a large car (bigger than a sedan). They wanted more and argued with me that our Toyota Sienna was NOT a mini- van! The free shuttle back from the airport took over an hour to appear and I finally went alone and drove back for the rest of the family. Cold grandmother and kids!