Making and canceling a reservation was easy Making a reservation was easy. When I had to cancel my reservation it was just as easy and quick. Customer service was very friendly, polite and efficient. Great job!

It is unfortunate that you use this… It is unfortunate that you use this parking lot. You as a company should not be using a lot that does not extend parking or your app. You should also not give the option on extending if it's not honored. So instead of paying $26 for extended parking I had to pay $75. I would have parked elsewhere, that also had paved parking and would extend parking at or near same rate of what I originally payed.

I recently parked at the airport using way.com I recently parked at the airport using one of the companies they recommend with a 4.6 star rating. Needless to say they damaged my car and now are ignoring me and so is way.com. When I looked up reviews on google reviews of PARK AC out of JFK the real reviews gave a rating of 3 with multiple people saying that there cars were damaged by this service. Way has replied but when I called and wrote back no response other than nothing they can do.

Ripp off at Royal EWR parking garage as I used Way app I booked the car parking near EWR airport at Royal EWR parking using way website. While time of booking I mentioned about the car that it it SUV and was charged for parking. After reaching the parking lot I was made to pay $37 extra. I would have never made the reservation using way as I was getting much better deals on other sites . It is a total rip off. As I had the flight I had not other option but to pay The parking lot didn't have any Display how much is the extra charge. They charged me as they felt. This is unfair practice. not a fair business.

They allow you to book full lots and hang up when you try to get a refund I reserved a spot the night before and arrived to a full lot. Went to rebook and four separate listings from the same full lot were there and I accidentally rebooked the same lot under a different listing. Had to book a third lot with the Hilton. Such an annoying experience right before my flight I almost missed.