Ellen Martel
GBWe booked a parking reservations for Logan airport at Fastrack BOSTON Airport Parking We booked a parking reservation for Logan airport at Fastrack BOSTON, and when we got to the lot with a confirmed reservation and number, we were told the lot was full and overbooked. We were given the name of another airport parking lot but at a much higher price. The attendants at both parking lots were great and very helpful. We did get a full refund but Way should have covered the difference in cost at the new parking lot for the inconvenience and added stress to our trip.
CHRIS H.
GBPlans changed and had to cancel… Plans changed and had to cancel reservations. Customer service was awesome and gave me my full refund right away! I will definitely use there services again soon. It’s a pleasure dealing with a honest and reputable business! Thnx again!
Marilyn
GBMaking and canceling a reservation was easy Making a reservation was easy. When I had to cancel my reservation it was just as easy and quick. Customer service was very friendly, polite and efficient. Great job!
Giles Hawthorne
GBThis company would get a zero! Way don’t accept any responsibility for companies they use to fill bookings! My car was stolen! They have refused to supply head office details and deny any affiliation with the company they booked my parking with. Avoid at all costs!
Naija
GBThey allow you to book full lots and hang up when you try to get a refund I reserved a spot the night before and arrived to a full lot. Went to rebook and four separate listings from the same full lot were there and I accidentally rebooked the same lot under a different listing. Had to book a third lot with the Hilton. Such an annoying experience right before my flight I almost missed.