They responded to a e-mail immediately They responded to a e-mail immediately. I xdid not have to call customer support. Time is a premium.

This company would get a zero! Way don’t accept any responsibility for companies they use to fill bookings! My car was stolen! They have refused to supply head office details and deny any affiliation with the company they booked my parking with. Avoid at all costs!

Excellent customer service. I got the cheapest parking rate for SFO ftom this company, all reserved and all but it wasn’t meant to be as our trip was cancelled. We emailed and they initiated the full refund! Will do business again!

I have purchased a parking spot "SP… I have purchased a parking spot "SP Plus Flash parking spot" located at 1275 New Jersey Eve SE via way.com in advance and went into park at this location 1275 New Jersey Eve SE and the bard code and confirmation number did not work. I called customer service, and she hung up on me. I have spoken to parking lot owner/manager and he said that way.com is not a Partner/affiliated with SP Plus Flash parking lot located at 1275 New Jersey Eve SE. Why is way.com is selling the parking spot to reseve in advance? I have wasted my time and money on this and ended up paying from my pocket even though I purchased parking spot from way.com. I have sent an email to customer service and no response.

I always book posting through way I always book posting through way. Due to health issues, an upcoming trip had to be canceled. Way reimbursed the fees with no issues. Thank you.