We booked a parking reservations for Logan airport at Fastrack BOSTON Airport Parking We booked a parking reservation for Logan airport at Fastrack BOSTON, and when we got to the lot with a confirmed reservation and number, we were told the lot was full and overbooked. We were given the name of another airport parking lot but at a much higher price. The attendants at both parking lots were great and very helpful. We did get a full refund but Way should have covered the difference in cost at the new parking lot for the inconvenience and added stress to our trip.

I recently parked at the airport using way.com I recently parked at the airport using one of the companies they recommend with a 4.6 star rating. Needless to say they damaged my car and now are ignoring me and so is way.com. When I looked up reviews on google reviews of PARK AC out of JFK the real reviews gave a rating of 3 with multiple people saying that there cars were damaged by this service. Way has replied but when I called and wrote back no response other than nothing they can do.

It is unfortunate that you use this… It is unfortunate that you use this parking lot. You as a company should not be using a lot that does not extend parking or your app. You should also not give the option on extending if it's not honored. So instead of paying $26 for extended parking I had to pay $75. I would have parked elsewhere, that also had paved parking and would extend parking at or near same rate of what I originally payed.

I always book posting through way I always book posting through way. Due to health issues, an upcoming trip had to be canceled. Way reimbursed the fees with no issues. Thank you.

Plans changed and had to cancel… Plans changed and had to cancel reservations. Customer service was awesome and gave me my full refund right away! I will definitely use there services again soon. It’s a pleasure dealing with a honest and reputable business! Thnx again!