Read the fine print Read the fine print. When we got to the parking lot, we were assessed a $100 fee for a large car (bigger than a sedan). They wanted more and argued with me that our Toyota Sienna was NOT a mini- van! The free shuttle back from the airport took over an hour to appear and I finally went alone and drove back for the rest of the family. Cold grandmother and kids!

Excellent App and Conflict Resolution I have used Way before, and I love using the app to plan for my vacation travel. The variety of choice and the shuttle offers in many of the locations are excellent. I also know that issues come up all the time as well. Thank you for resolving my issue with the parking lot so quickly as they were full for the upcoming Easter holiday week.

Ripp off at Royal EWR parking garage as I used Way app I booked the car parking near EWR airport at Royal EWR parking using way website. While time of booking I mentioned about the car that it it SUV and was charged for parking. After reaching the parking lot I was made to pay $37 extra. I would have never made the reservation using way as I was getting much better deals on other sites . It is a total rip off. As I had the flight I had not other option but to pay The parking lot didn't have any Display how much is the extra charge. They charged me as they felt. This is unfair practice. not a fair business.

I always book posting through way I always book posting through way. Due to health issues, an upcoming trip had to be canceled. Way reimbursed the fees with no issues. Thank you.

It is unfortunate that you use this… It is unfortunate that you use this parking lot. You as a company should not be using a lot that does not extend parking or your app. You should also not give the option on extending if it's not honored. So instead of paying $26 for extended parking I had to pay $75. I would have parked elsewhere, that also had paved parking and would extend parking at or near same rate of what I originally payed.