I have purchased a parking spot "SP… I have purchased a parking spot "SP Plus Flash parking spot" located at 1275 New Jersey Eve SE via way.com in advance and went into park at this location 1275 New Jersey Eve SE and the bard code and confirmation number did not work. I called customer service, and she hung up on me. I have spoken to parking lot owner/manager and he said that way.com is not a Partner/affiliated with SP Plus Flash parking lot located at 1275 New Jersey Eve SE. Why is way.com is selling the parking spot to reseve in advance? I have wasted my time and money on this and ended up paying from my pocket even though I purchased parking spot from way.com. I have sent an email to customer service and no response.

Plans change Plans change, I actually didn't end up using them, our travel plans got weird at the last minute - but the customer service was great, they were very patient with us.

Excellent App and Conflict Resolution I have used Way before, and I love using the app to plan for my vacation travel. The variety of choice and the shuttle offers in many of the locations are excellent. I also know that issues come up all the time as well. Thank you for resolving my issue with the parking lot so quickly as they were full for the upcoming Easter holiday week.

Best parking options and prices for… Best parking options and prices for short and long term parking. I always find a great place to park and get free shuttles to and from the San Jose, CA airport.

It is unfortunate that you use this… It is unfortunate that you use this parking lot. You as a company should not be using a lot that does not extend parking or your app. You should also not give the option on extending if it's not honored. So instead of paying $26 for extended parking I had to pay $75. I would have parked elsewhere, that also had paved parking and would extend parking at or near same rate of what I originally payed.