Unreliable, Unprofessional Absolute a joke, booked 10 days advance, received email confirmation and payment taken from credit card. At time of pick called to ask whereabouts of the driver, i was informed your booking has been cancelled as payment was not processed. Payment was processed and emailed them the confirmation. No courtesy to inform us they cancelled the booking. Had to make alternative emergency arrangements for airport drop off, just made it in time before check in closed. Do not use, unprofessional and unreliable, much better customer focused competitors out there

Did not honour the booking Made a booking through Taxi Price Compare and chose Prima Drive. Paid for the booking and had confirmation by email. Then the day before I am due to travel to Heathrow, they contact me informing that I have the pay the driver an extra 10 pounds since they have calculated the route to be longer than expected! I cancelled the booking via Taxi Price Compare and I am waiting on the refund. Be very wary of this firm

Ask for Shokat Had a quick trip from Heathrow to Windsor Marina and return. Brilliant taxi service . Shokat was polite , first class driver, car was spotless and comfortable . If using this company ask for Shokat. Lawrence

Not recommended - read the small print! We booked a return journey to Heathrow through Taxicode and were allocated Prima Drive. Due to the government lockdown banning travel for holiday purposes we had to cancel 10 days before the date of travelling. We were only refunded 10% of the original cost despite it being out of our hands with no consideration of the reason for cancelling. Not recommended to use.

Very pleased with this company Very pleased with this company. Taxi booked a day in advance for a transfer from the hotel to Heathrow T5. Booking process was simple and cost reasonable for the area. Driver turned up a little early and rang me once at the hotel which was great. He also helped me with my two big check in bags. I was worried about booking a taxi but the entire experience was perfect. Thoroughly recommend this company!