Horrible Service overall!!! Very unprofessional, lack of courtesy and disorganized system. This is the worst service I have received. This company send me wrong roll call info and failed to emailed me correct one. Their system had an error which they comfirmed by sending out an email. I never received my correct roll call after I already did Stage I and II correctly. They would not get me on the cruise even though it was an error on their part. I am talking to other customers that have the same issue with cruisemiles...

avoid falling into this trap We have managed to get a couple of cruise with this company but they are displaying serious signs of failure. We were roll called for a cruise we booked in 2011 in early 2013, this should have meant our guarantee of the cruise. NO we booked all travel only to be told theccruise was cancelled. it cost us over 3000 to put us on the cruise with another agency. Now we have been cancelled for a cruise due to sail in nov 13 which we paid for with miles. effectively the company has taken my money cancelled my cruise and given no explanation yet continue to auction miles and offer cruises. Do not be drawn by cheap cruises got somewhere with good reputation as this company has definatley lost its reputation I have definately lost thousands of dollars

Two great bargain cruises, and one to come soon! We have taken two cruises using cruisemiles.com. Both have been perfect. The first was a beautiful Mexican Riviera cruise on Norwegian Star and the second was a Western Caribbean cruise on the amazing Royal Caribbean Oasis of the Seas. And both were total bargains, and we have another one booked from New Orleans in February. Now I just need to find our fourth!

Most exciting Cruise Site I've Ever Used It was over two years ago when I first stumbled across Cruisemiles.com and it was with great trepidation we purchased our first voucher. Two years on we have enjoyed two cruises through Cruisemiles, have two others booked and I can't speak highly enough of them. The range of cruises are excellent, extremely affordable and the service has been fast, professional and friendly. Before you book with anyone else make sure you check out Cruisemiles first - the savings are substantial!

My first experience...a greenhorn From the time I reviewed the Cruise Miles website to getting off the ship the last time, my experience will be a life long memory. Cruise Miles personnel were all accommodating and friendly especially when I didn't understand what to do. They made my initial cruise experience easy and pleasant. I toured the Western Carribean departing from New Orleans. I've already scheduled my second cruise and am "geeked". Diane Bentley