Paid more then AUD$400 2 months ago for… Paid more then AUD$400 2 months ago for accommodation in HK through Galahotels.com. I rang the hotel direct to confirm my booking recently only to be told there was no current booking under my name. I tried to log onto Galahotels.com website to contact them but I could not access it. The search engine said the website can't be located. Email to the address provided by Galahotels.com was unanswered. I wish I read more reviews before booking through them. Seems like many agree that the organisation is a scam.

I got also cheated!! I got also cheated by booking, receiving a confirmation and on arrival the room was already cancelled by somebody unknown? The Hotel's receptionist ask for double the price. What makes me wonder is that this fraud is ongoing since September 2018. Nobody seems willing to stop that business. Hundreds of travelers arrive at hotel and either got no room or have to pay lots of money? Where is the safety, competence and excellence of all the involved partners left? I'm just wondering? The Dupe

Gala Hotels is Fradulent! I booked a hotel with Gala Hotels in November 2018. Upon verifying all my travel plans I found out directly from the hotel that my reservation was cancelled in December 2018 without my knowledge or a refund. There website, no longer exists and their is no response to email or phone calls. I hope the proper authorities catch and put an end to these thieves.

Just okay and acceptable Just okay, i prefer one should go with some premium hotel options then this

Robbery Arrived at our destination in June to find out Hotel was cancelled.. booked this in November and like everyone else cancelled on 18th December by galahotels!! How they think it was ok to leave people stranded with no accommodation is beyond me. We had to scrape money up to pay for a different place which I wouldn’t even let my dog sleep in.. shame on you galahotels!!