I got also cheated!! I got also cheated by booking, receiving a confirmation and on arrival the room was already cancelled by somebody unknown? The Hotel's receptionist ask for double the price. What makes me wonder is that this fraud is ongoing since September 2018. Nobody seems willing to stop that business. Hundreds of travelers arrive at hotel and either got no room or have to pay lots of money? Where is the safety, competence and excellence of all the involved partners left? I'm just wondering? The Dupe

Obviously the company has gone… Obviously the company has gone bankrupt, which is not an excuse at all not to answer their clients. But in the name of truth I would like to tell everybody that I have been using this site since 2011 and didn't have a single problem, and I have made more than 40 reservations during these years and saved a lot of money, as it was always cheaper with them. Only last year there was one overbooking and luckily I called at the hotel and they informed me that there is no vacancy for one of the days, but I received a refund in 3 days. Hope that everything will be resolved positively for all the people concerned!

Paid more then AUD$400 2 months ago for… Paid more then AUD$400 2 months ago for accommodation in HK through Galahotels.com. I rang the hotel direct to confirm my booking recently only to be told there was no current booking under my name. I tried to log onto Galahotels.com website to contact them but I could not access it. The search engine said the website can't be located. Email to the address provided by Galahotels.com was unanswered. I wish I read more reviews before booking through them. Seems like many agree that the organisation is a scam.

Total scam Total scam, stay away....far away. Booked a room in Vegas, was charged immediately, cancelled a few days later (December 2018). I've received no credit and no response (other than the automated reply). I've now reached out to my credit card company to dispute this fraudulent charge. Their website seems to be gone as well. Beyond frustrating.

Very good!!! -