easy to use but nowhere to add frequent flier details The 1800FlyEurope was fine except for two points. Firstly, the drop-boxes only allow for addresses in USA and Canada when i used it. This meant my credit card could not be charged and hence I got and email about a credit card problem and had to ring to sort it out. The problem was simply that my billing address (in Australia) was not able to selected on the drop-down menu. Secondly, i have not been able to add my frequent flier details to my booking because this option did not appear. I still don't know if this can be done, and if so, how.

Isn't it time you join the rest and use our International Ticketing? You can customise your flight and for any fine-tuning, before purchasing you can call 1800FlyEurope for immediate support. Friendly staff, no pressure, alway there to answer and help. Best of all their prices are the best. Infact they are so good that it's cheaper than the surcharge my AirMiles company wanted to ding me. I am switching my credit card perks to "Cash Bonus." This AirMiles game is over. Now I can fly anywhere anytime without jumping through hoops. Try it and don't forget to thank me upon your return.

I have my tickets, on which airline??? I have my tickets and I'm grateful. Thank you. I was satisfied using your service up until the point of reading my email. I am not thrilled about the fact that I thought those reservations were with Virgin Airlines, and in fact, they are with American Airlines. You might want to look at how you have labeled what airline is being used. When I made my reservation, it clearly said Virgin.

YOUR AIRLINES THAT YOU BOOK. YOUR SERVICE IS SATISFACTORY. BUT THE AIRLINE THAT YOU BOOK GETS ONLY A ONE STAR.I SAY THIS BECAUSE THE AIRLINE THAT I WAS BOOKED ON DOES NOT GIVE YOU A OPPORTUNITY TO PICK YOUR SEATS. THE NON-STOP FLT. 6209 TO GATWICK AND 6211 WILL HAVE THE SAME OPTION, THE SEATS WILL NOT OPEN UNTIL ONE OR TWO DAYS BEFORE THE FLIGHT. THAT IS WHAT I WAS TOLD BY 1800FLYEUROPE NOW. NO AIRLINE THAT I KNOW HAS THESE RESTRICTIONS. WHO IS TO BLAME FOR THIS RESTRICTION. I AM BOOKED ON AMERICAN AIRLINES, BUT THE FLT. IS FLOWN BY BRITISH AIRLINES. I WAS TOLD IT WAS THE BRITISH AIRLINES THAT MADE THAT CALL.

unprofessional, clueless i made a reservation on the 1800 fly europe website. All fine, decent price, confirmation sent, etc. 1 hour later I get a phone call asking me to call back because the ticket could not be issued. I call back, person on the phone has no ideea why I'm calling, according to him "they're still working on th ticket". I'm bring told to "hold on" for 5-6 times in a row while they're looking at stuff. Still clueless, 15 minutes later, he transfers me to someone else, w/o telling them anything. I tell them the story again, I got a phone call, the guy tells me to "hold-on", and next "it's canceled", "we could not book the ticket, the itinerary was offered on our website, it should have not been there". I aks "why?". He tells me the airline canceled the ticket because they don't have a ticketing agreement. I ask "isn't there anything you can do to book the itinerary?" "No". Now wait a second, you're a _travel_ agency, aren't you supposed to _work_ and book the tickets and arrange the transfer? Isn't that what you get paid for? No, apparently they're just resellers. Yuck.