I feel cheated I booked a trip from Charlotte, NC to Venice, Italy which was confirmed and paid for. On the basis of that I booked a flight on a different outbound flight and same return flight for my wife, which was confirmed and paid for. One hour later I got an update saying that the price of my flight was increased by $120. I called 1800FlyEurope and was told that my options were to accept or cancel. How can you gazump a flight that was Confirmed by e-mail within an hour ?

Usually a bit cheaper than others Better deals. Still, the super cheap deals they do advertising with are not be found. I wish they would offer the option of seeing what dates and cities have for sure those best deals at any given moment. What really sucks is that on the main flight finder they don't offer the scroll thru calendar and furthermore every time you want to search a different date or just change one of the cities you have to give in ALL the info over and over again. Not convenient if you try to find the cheapest flight. On the little flight finder (on right side) you can't just change particulars and let it search again, you actually have to get out and in again to be able to search each additional time.

Booked & referred a friend for the exact same flt. but she paid $200 less. Within the same hour of me booking my flight to Madrid out of JFK, I referred a friend who purchased her flight out of JFK to Madrid within 24 hours. Instead of the website rewarding me for the referral, I was punished by paying $200 more than my friend with the exact ticket.

I got a good price but I could have done with more transparency about conditions, especially costs of making changes etc I saved money compared to going direct to an airline. There was ambiguous information about costs for changes or cancellations. I called the number and was told "changes usually cost $350" but the lady could not give me a definite answer for my particular flight. The original conditions said that in some cases changes may not be allowed so I am still not completely sure if I would be charged "only" $350 if I had to change the dates later.

misleading title for ticket email After payment, received email with "reservation" in the subject line. I did not interpret this as the e-ticket itself. Called the next day, got emailed the same file, headed the same way. Okay, but I suggest that you put "e-ticket" as well as "reservation" in the heading. Other vendors I've used make this clear.