Elinore Cumings
GBService good but where is rest of my E ticket??? I was unable to do our 2 tickets together for some reason and then it would not accept info on my husband. Called and the young lady was very nice but it took her quite a while to complete his reservation for some unknown reason. Now my eticket has arrived but my husband's ticket has not come through. Am wondering why this has occurred!
Challenger Grey
GBQuick and better choices of flights than the major booking companies. After booking flights with another major online service, I had to cancel those flights because after I thought about it, a 8 hour layover beginning at midnight was not a good idea. I was unable to find a better solution on that service and found 1800FlyEurope where I was able to solve and purchase acceptable tickets. The only negative comment would be that the full flight, including stops, should show up without having to click on another button to see the whole flight.
bonnie glazer
GBOMISSION OF VERY IMPORTANT ADDITIONAL COSTS! Jackson the agent was wonderful. However there was a gaping omission! He NEVER TOLD US THAT WE WOULD HAVE TO PAY FOR SEATS. That added $200.00 to our flights! What a RIP OFF! We called and spoke to supervisor Nick who said he’d listened to transcript of our call when booking. HE ADMITTED WE WERE NOT TOLD WE WOULD BE CHARGED by the airlines for our SEATS! He refused to do anything to correct this egregious error on the part of 1800flyeurope!!!!!! Thanks for NOTHING!
Patricia A Ethridge
GBBeware of online reservation!!! The email confirmation date is different then one I booked. I tried to change it and was told there is a fee of $350 per ticket. This is less than 48 hours after I booked. My husband is under several doctors care and I would not have made that date - he simple can't travel then? I am disputing the charges with the credit card company since they will not help me.
Dwight Greene
GBThis was my worst experience on the Internet to book a trip ever!! I received about four calls after I had booked a flight to tell me the flights were not available. My credit card was charged and it took four days to receive a refund. Several calls to customer service to get someone who recognized that I had infact been charged. The site is easy to navigate; however, more needs to be done to stop the messages of confirmation if the flight is infact not available.