I have my tickets, on which airline??? I have my tickets and I'm grateful. Thank you. I was satisfied using your service up until the point of reading my email. I am not thrilled about the fact that I thought those reservations were with Virgin Airlines, and in fact, they are with American Airlines. You might want to look at how you have labeled what airline is being used. When I made my reservation, it clearly said Virgin.

The purchase of airline tickets was easy, but had problems with the routing not as advertized. The itinerary that was listed actually turned out to be quite complicated. I ended up with two open-jaw tickets on a very tight connection schedule with no one responsible for the routing but myself. I just have to hope there are no delays in the flights. I could have made a different purchase at the beginning of the process, but the only good alternatives were unavailable by the time I learned of the problem. It took several phone calls to find out just how this would work.

Good prices I was happy to get a lower price on my flight to Europe through 1800flyeurope! One thing which did frustrate me was the fact that I would get different quotes every time I searched even if the searches were only five minutes apart. If I forgot to write down the reference number of a quote for a price I liked, I couldn't count on getting the same quote during a subsequent search.

unprofessional, clueless i made a reservation on the 1800 fly europe website. All fine, decent price, confirmation sent, etc. 1 hour later I get a phone call asking me to call back because the ticket could not be issued. I call back, person on the phone has no ideea why I'm calling, according to him "they're still working on th ticket". I'm bring told to "hold on" for 5-6 times in a row while they're looking at stuff. Still clueless, 15 minutes later, he transfers me to someone else, w/o telling them anything. I tell them the story again, I got a phone call, the guy tells me to "hold-on", and next "it's canceled", "we could not book the ticket, the itinerary was offered on our website, it should have not been there". I aks "why?". He tells me the airline canceled the ticket because they don't have a ticketing agreement. I ask "isn't there anything you can do to book the itinerary?" "No". Now wait a second, you're a _travel_ agency, aren't you supposed to _work_ and book the tickets and arrange the transfer? Isn't that what you get paid for? No, apparently they're just resellers. Yuck.

YOUR AIRLINES THAT YOU BOOK. YOUR SERVICE IS SATISFACTORY. BUT THE AIRLINE THAT YOU BOOK GETS ONLY A ONE STAR.I SAY THIS BECAUSE THE AIRLINE THAT I WAS BOOKED ON DOES NOT GIVE YOU A OPPORTUNITY TO PICK YOUR SEATS. THE NON-STOP FLT. 6209 TO GATWICK AND 6211 WILL HAVE THE SAME OPTION, THE SEATS WILL NOT OPEN UNTIL ONE OR TWO DAYS BEFORE THE FLIGHT. THAT IS WHAT I WAS TOLD BY 1800FLYEUROPE NOW. NO AIRLINE THAT I KNOW HAS THESE RESTRICTIONS. WHO IS TO BLAME FOR THIS RESTRICTION. I AM BOOKED ON AMERICAN AIRLINES, BUT THE FLT. IS FLOWN BY BRITISH AIRLINES. I WAS TOLD IT WAS THE BRITISH AIRLINES THAT MADE THAT CALL.