fraud I booked a hostel on this web but I got email of other hostel reservation. Two hostel are different and in totally different nation!!! Customer service help me to solve this problem. I feel better but I believe this company should do something to improve website and have customer service to work quickly.

Horrible !!!!!! How is it possible that Full Moon design hostel booked me in 6 beds room but from your reservation it seems that should be STANDARD SINGLE ROOM. Its middle of the night and now i have to make extra payment for upcoming night! It's not fair and I am waiting for explanations from you and refund of extra payment!!!! Full Moon Design Hostel said that is not their problem! I wrote to you an apply via e-mail for this situation Reservation20160206102140 Confirmation code 16-10184 I RECEIVED COMPENSATION FOR UNPLANNED EXTRA PAYMENT - THANK YOU :)!

Fast bookings This website is very easy to access and I value the wealth of information it has in terms making bookings. The choices are very precise and to the point. That is, the pricings are available, and there is a picture of each room for selection. Additionally, I must say that it was very easy to book and complaints are dealt with expeditiously.

Efficient, Effective and a Must-Have Site for Frequent Travelers I travel often that I’m always on the lookout for sites and tools that make my life more efficient. I booked my room, showed up at the hotel and everything went beautifully. The hotel was actually much more fabulous than I ever imagined. Happyrooms.com has gone above and beyond my expectations and now I’ve saved it on my phone (and laptop) for my future travel needs.

Average experience I booked a Paris hotel via happyrooms and when I arrived the hotel, the booking never existed! And happyrooms already deducted the payment from my credit card! I sent several email to them and no reply from them at all. 6 Aug update: I received an email from the company last week and received a refund. I accepted their apology.