Happy Rooms is one of the biggest con … Happy Rooms is one of the biggest con artist and booking company around, I booked a hotel last december 2016 for next month sept 2017, they cant provide me with a real confirm booking, yet taken my money via credit card. I am now disputing with my bank to recover the money back. The customer service is rubbish because there isn't any. PLEASE DO not book via this company.

HAPPYROOMS.COM cancelled reservation.. why!!?? Why would they book a confirmed reservation for me on 3/4/15 take out $148.56 from my card and then all of a sudden cancel my reservation notifying me by email today, 5/29/15 6 or so days before my trip..but the hotel in reno nv circus circus still confirms the dates reserved.. happyrooms.com won't email Me back and the phone numbers.aren't good anymore.. UPDATE:: the support team responded and apologized for the inconvenience and my $148.56 was refunded and into my account the next day.. I actually went thru Circus Circus Reno directly and this month vs in March it only costed $151.00 & upon check-in I'll receive 20% off cause of a 2 night stay.. SWEET..

Average experience I booked a Paris hotel via happyrooms and when I arrived the hotel, the booking never existed! And happyrooms already deducted the payment from my credit card! I sent several email to them and no reply from them at all. 6 Aug update: I received an email from the company last week and received a refund. I accepted their apology.

Dishonest company We booked a hotel stay at Novotel Mitt Berlin, Happy Rooms collected the credit card company yet did not make the reservation. When we phoned the hotel we were told there was never any booking made on our behalf by Happy Rooms. Additionally the hotel was sold out. Now We have to alert our Credit card company.

Don't use Booked with Happy rooms through hotelcombined and chose the option to pay hotel on arrival. We're not going until December but when I checked my credit card statement I found the money had already being taken months before we travel. The room was more expensive because we chose this option but had a while to save. I phoned up but got nowhere all they kept saying was I wouldn't have to pay now at the hotel maybe not but now I only have 3 weeks to find the money instead of months.