Efficient, Effective and a Must-Have Site for Frequent Travelers I travel often that I’m always on the lookout for sites and tools that make my life more efficient. I booked my room, showed up at the hotel and everything went beautifully. The hotel was actually much more fabulous than I ever imagined. Happyrooms.com has gone above and beyond my expectations and now I’ve saved it on my phone (and laptop) for my future travel needs.

What about my booking in San Francisco? I booked a place in San Francisco, CA, on 25th June, I paid 100% by credit card in the same day. Last August/16 I recieved an email from "VIP support Team" informing that HappyRooms finished contract with the hotel I have booked and my booking was simply canceled. The email doesn't look like an official email. I answered that email, but up to now I haven't received any contest, any solution. I printed all web pages of my reservation, since when I found the place up to the booking confirmation. I would like a HappyRooms official contact to solve the problem, please!

NOT BOOKING ON MY BEHALF IN THE HOTEL Update - After contacting the support team they fixed the problem and made the reservation on my behalf. It was easy to catch them by phone - email. Thanks to Alex for great customer service! I made a reservation and after talking to the Hotel they told me that there are not reservations on my behalf and also that they dont work with happyrooms. I called happyrooms customer service several times and i didn't receive a help yet. They always said that will send me a email after but im still waiting a solution.

HAPPYROOMS FOLLOW UP! At the end of June I made a reservation through Happyrooms,things went wrong,I was overcharged and I got mad.But the head of complaints team(I don't know if I'm allowed to write his name) replied very quickly.The only thing I had to do was to send them by email the receipt of our stay.After that they put the difference of the amount into our account.To be honest,I didn't expect that.Excellent feedback and problem solving mentality!Thanks!My next reservation will be definately through Happyrooms!

In my opinion Happyrooms.com must be a SCAM I made a reservation with Happyrooms.com a month ago. I paid in full and have requested an email confirmation several times to no avail. I got suspicious and called the Iberostar Hotel booking department in Miami. They said that they had record of a reservation in my name but it had cancelled. I do not have a reservation but Happyrooms has my money. They have been totally non responsive. Lesson learned. Always book directly with the hotel.