Sales support needs improvement I was searching hotels in Mumbai on trivgo.com and they diverted me to happyrooms.com I made two bookings One hotel gave me the confirmation next day that my room is booked. But the other hotel didn't confirmed my booking. I wrote two emails on there customer support about the issue but got reply from them after 5 days about the confirmation. They should improve there support and it should be quick.

Efficient, Effective and a Must-Have Site for Frequent Travelers I travel often that I’m always on the lookout for sites and tools that make my life more efficient. I booked my room, showed up at the hotel and everything went beautifully. The hotel was actually much more fabulous than I ever imagined. Happyrooms.com has gone above and beyond my expectations and now I’ve saved it on my phone (and laptop) for my future travel needs.

What about my booking in San Francisco? I booked a place in San Francisco, CA, on 25th June, I paid 100% by credit card in the same day. Last August/16 I recieved an email from "VIP support Team" informing that HappyRooms finished contract with the hotel I have booked and my booking was simply canceled. The email doesn't look like an official email. I answered that email, but up to now I haven't received any contest, any solution. I printed all web pages of my reservation, since when I found the place up to the booking confirmation. I would like a HappyRooms official contact to solve the problem, please!

Be careful Happy Rooms SCAM company. !!!! Be careful Happy Rooms SCAM company. !!!! We booked rooms with the possibility of cancellation in September. In July we wanted to cancel. HAPPY ROOMS told us the cancellation date is 29.5.2016 They bite using "bait and switch" Once you click the button it changes the date Cancellation or hotel name. They did not want to pay us back. We said okay, we want to go on vacation at the time to September, they said that it is impossible that we canceled. Examination before canceling the reservation with Hotel Reservation was for one night instead of 5 nights Please .Do not invite them and warn your friends. They are cheaters and crooksֱֱֱֱ

fraud I booked a hostel on this web but I got email of other hostel reservation. Two hostel are different and in totally different nation!!! Customer service help me to solve this problem. I feel better but I believe this company should do something to improve website and have customer service to work quickly.